DESARAY GRANT
Peabody Properties
Dorchester
1
Certification
4
years of professional experience
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Work History
Property Manager
1 Year 2 Months- Oversee daily property management activities to support efficient operations and a positive resident experience.
- Served as primary point of contact for residents, addressing inquiries and resolving property-related issues to enhance resident satisfaction.
- Support rent collection, resident account administration, and lease-related activities.
- Supported rent collection and managed resident accounts and lease activities to ensure timely payments and compliance.
- Coordinate move-ins, move-outs, and other resident-related processes to support smooth transitions.
- Maintain organized property records, resident documentation, and other required administrative files.
- Monitor compliance with applicable housing regulations, property policies, and Fair Housing requirements.
- Communicated property policies and important updates to residents, fostering transparency and community engagement.
- Collaborate with property staff and service providers to maintain a safe, organized, and welcoming community.
Assistant Property Manager
1 Year 6 Months- Managed daily operations at affordable housing community, ensuring compliance and enhancing resident satisfaction.
- Supported compliance with HUD regulations, LIHTC guidelines, Fair Housing requirements, and applicable federal, state, and local laws.
- Facilitated annual and interim household certifications, ensuring accurate resident documentation and compliance.
- Maintained resident files, leases, compliance documents, and other essential property records.
- Coordinated with maintenance personnel and property management staff to address resident needs and property issues.
- Collaborated with maintenance personnel and property management staff to resolve resident needs and property issues promptly.
- Assisted with lease administration and communicated property policies and documentation requirements.
- Supported daily operations at an affordable housing community to maintain compliance and resident satisfaction.
Community Impact Coordinator / Resident Services
1 Year 8 Months- Coordinated resident programming with property management, residents, and community service providers.
- Coordinated resident programming with property management and community service providers to enhance resident participation and access to resources.
- Assessed resident and family needs through surveys and direct communication to identify supportive service opportunities.
- Developed newsletters, flyers, and community announcements that increased resident engagement and awareness of available services.
- Established program goals, tracked outcomes, and identified opportunities for service improvement.
- Collaborated with internal teams and external agencies to expand resident access to community resources.
- Prepared newsletters, flyers, and community announcements to promote resident engagement.
- Supported initiatives that strengthened community engagement and improved resident satisfaction in the living environment.
Education
High School Diploma
Skills
Property management
Housing administration
HUD compliance
Fair Housing Regulations
Conflict resolution
Rent collection
Annual & Interim Recertifications
Recertification management
Maintenance & Vendor Coordination
Property Safety & Inspections
Vendor coordination
Safety inspections
Community engagement
Compliance documentation
Yardi software
Office Suite
Database Management
Data Analysis
Property Data Management
Digital Record Management
Certification
Tax Credit Specialist Certification
Timeline
Property Manager
Peabody Properties
08.2025 - CurrentRead More
Assistant Property Manager
POAH Communities
02.2024 - 08.2025Read More
Community Impact Coordinator / Resident Services
POAH Communities
06.2022 - 02.2024Read More
Greater Egleston High School
High School Diploma
Read More