Desta Krupa
PCA /Customer Service
West Springfield
Summary
Dynamic healthcare professional with proven expertise in vital signs monitoring and exceptional personal hygiene assistance. At Stavros, significantly improved patient wellbeing through innovative care plan implementation and effective management of challenging behaviors. Collaborated closely with interdisciplinary teams at BHN/Carlson Detox to streamline admissions, enhancing patient intake efficiency by over 30%.
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden
Overview
38
38
years of professional experience
Work History
PCA
Stavros
02.2024 - 02.2024
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Admissions
BHN/Carlson Detox
01.1986 - 02.2006
- Expedited emergency admissions by prioritizing tasks effectively during high-pressure situations.
- Facilitated peak admissions periods through active participation in review committees with leadership teams.
- Collaborated with physicians, case managers, and other healthcare professionals to expedite appropriate hospice referrals and admissions.
- Improved decision-making by providing thorough evaluations of applicant files to admissions committees.
Education
No Degree - Biology/Math
STCC
Springfield 05.2001 -
Skills
Vital signs monitoring
Care plan implementation
Personal hygiene assistance
Medication reminders
Timeline
PCA
Stavros
02.2024 - 02.2024
No Degree - Biology/Math
STCC
05.2001 -
Admissions
BHN/Carlson Detox
01.1986 - 02.2006
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