Destiny Norwood
Worcester
Summary
Energetic college senior pursuing a Bachelor’s degree in Communication Arts with a Marketing minor, with a strong passion for live music, sports and digital media. Demonstrates a solid understanding of digital media trends and a creative approach to content creation, honed through managing personal social media projects and academic initiatives. Known for a proactive approach to promoting events and building brand presence, with a keen ability to engage audiences and stay on top of industry trends. Eager to leverage a fan’s perspective and media expertise in a social media internship to support dynamic campaigns and drive brand visibility within the music industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Desk Attendant
Framingham State College
10.2021 - Current
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Customer Service Cashier
Lowes Home Improvment
02.2022 - 01.2025
- Utilized POS system to handle customer cash and credit card transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
Sales Associate
Cumberland Farms
06.2023 - 06.2024
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cashier
Walmart
03.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learned duties for various positions and provided backup at key times.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Education
Bachelor of Arts - Communication Arts
Framingham State University
Framingham, MA12-2025
High School Diploma -
Leicester High School
Leicester06-2021
Skills
- Excels under pressure
- Professional networking
- Content editing
- Digital photography
- Powerpoint
Certification
- Advanced Social Media Strategy Training and Certification
Languages
English
Native or Bilingual
Timeline
Sales Associate
Cumberland Farms
06.2023 - 06.2024
Customer Service Cashier
Lowes Home Improvment
02.2022 - 01.2025
Security Desk Attendant
Framingham State College
10.2021 - Current
Cashier
Walmart
03.2020 - 08.2021
Bachelor of Arts - Communication Arts
Framingham State University
High School Diploma -
Leicester High School
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