Devin Farley
Medway
Summary
Dedicated customer service and sales professional with more than 10 years of experience in customer-facing roles and 2+ years of leadership experience. Skilled in sales, team support, customer relations, conflict resolution, cash handling, and inventory management. Known for building strong customer relationships, maintaining a positive work environment, and consistently delivering exceptional service. Seeking an opportunity to leverage transferable skills in a new career field closer to home.
Overview
2027
2027
years of professional experience
Work History
Sales Lead
Bud’s Goods & Provisions
05.2022 - Current
- Deliver exceptional customer service while educating customers on products and promotions.
- Assist with daily operations, inventory management, merchandising, and compliance requirements.
- Support management with staff training, coaching, and daily task delegation.
- Handle cash transactions accurately and maintain regulatory compliance.
- Resolve customer concerns professionally while fostering a welcoming environment.
- Consistently contribute to sales goals and customer retention.
Server
Uncle Charlies Finer Diner
2021 - 10.2025
- Provided outstanding customer service in a fast-paced restaurant environment.
- Managed multiple tables while ensuring accuracy and efficiency.
- Built strong relationships with guests, resulting in repeat business and positive feedback.
- Assisted with opening and closing procedures, cash handling, and team support.
- Maintained high standards of cleanliness and professionalism
Education
High School Diploma -
North Quincy High School
Quincy, MA05.2013
Skills
- Customer Service
- Sales & Upselling
- Team Leadership
- Staff Training & Development
- Cash Handling
- Inventory Management
- Conflict Resolution
- Communication Skills
- Relationship Building
- Problem Solving
- Time Management
- Point of Sale (POS) Systems
Timeline
Sales Lead
Bud’s Goods & Provisions
05.2022 - Current
Server
Uncle Charlies Finer Diner
2021 - 10.2025
High School Diploma -
North Quincy High School