Devon Lowry
Danvers
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Colorful Nails Beverly
Beverly
10.2024 - Current
- Greeted clients warmly and directed them to appropriate services.
- Managed appointment scheduling using salon software efficiently.
- Handled customer inquiries and resolved issues promptly.
- Processed payments and managed cash register with accuracy.
Server
Sea Level Oyster Bar
02.2021 - 10.2025
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Texas Roadhouse
02.2020 - 02.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Host
Bancroft
07.2019 - 12.2019
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Afterschool Site Coordinator
Danvers Recreation
08.2014 - 06.2019
- Achieved high levels of parent satisfaction by maintaining open communication lines and addressing concerns promptly.
- Organized special events such as holiday parties or end-of-year celebrations that fostered community engagement within the school setting.
- Established a safe and inclusive learning environment, fostering positive relationships among students, staff, and parents.
- Maintained accurate records of attendance, progress reports, incident reports, and other required documentation for program compliance purposes.
- Created fun, age-appropriate activities for school-age children.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Camp Director
Danvers Recreation
06.2016 - 08.2018
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Bishop Fenwick High School
Peabody, MASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Professional Appearance
- Appointment scheduling
- POS system operation
Timeline
Front Desk Receptionist
Colorful Nails Beverly
10.2024 - Current
Server
Sea Level Oyster Bar
02.2021 - 10.2025
Server
Texas Roadhouse
02.2020 - 02.2021
Host
Bancroft
07.2019 - 12.2019
Camp Director
Danvers Recreation
06.2016 - 08.2018
Afterschool Site Coordinator
Danvers Recreation
08.2014 - 06.2019
High School Diploma -
Bishop Fenwick High School