Dhikra AL-Balushi

• Making travel reservations for employees, including hotel and flight bookings.
• Getting special rates for hotels and airlines in Oman and beyond for the company.
• Auditing travel allowances and credit cards of the employees.
• Processing all the monthly invoices to suppliers from hotels, companies, and vendors.
• Following up on and entering employees “leave and attendance system”.
• Developing the business plan of the department, outlining required projects for the team and department.

• Issuing official invoices for employees' mobile numbers and resolving any issues related to their phone numbers, ensuring readiness to address any problems they encounter.
• Renewal all company contract as requested by administration manager.
• Issuing required official correspondence from the department and organizing all documents and files in accordance with the regulations of the Archives and Records Authority.
• Booking and organizing venues for company events and workshops according to requirements.
• obtaining exclusive offers for employees from various vendors.
• Processing monthly financial amounts to suppliers.

• Welcome guests upon arrival, provide them with necessary information, and direct them to the appropriate areas within the establishment.
• Handle incoming calls, transfer calls to the appropriate departments or individuals, and take messages accurately when necessary.
• Address guest complaints or concerns promptly and professionally, finding solutions to ensure guest satisfaction.
• Sending shipments domestically and internationally, and tracking invoices for dispatch.
• Manage reservations of meeting rooms.

· Responsible for Front Office.

· Answering calls, taking messages and handling correspondence.

· Manage reservations of meeting rooms.

· Review the attendance system.

Handle all incoming and outgoing mails.

· Handled ticketing requirements of walk-in clients.

· Processed online ticket requests.

· Handles hotel reservations according to client requests.

· Supported clients in designing tour package.

· Responsible to handle calls to the call center.