Diana Regalado Diaz
New Bedford
Summary
Compassionate and organized individual experienced in supporting older adults and individuals with disabilities. Known for exceptional multitasking and communication skills, ready to enhance client care and create a positive environment.
Bilingual individual with the desire to maintain and interact positively with children. A confident Program Aide with a terrific work ethic and highly observant of each child's safety and well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Program Aide
ARCA
Worcester, MA
02.2025 - Current
-Assist Older adults and individuals with disabilities with daily activities in a safe and supportive environment.
-Helped Maintain client dignity, comfort, and independence.
-Collaborated with nurses, social workers, and care staff to support client care plans.
-Maintained confidentiality and professionalism.
-helped create a positive and engaging environment for clients.
Receptionist
Castle Homes Construction.
Marlborough, MA
04.2022 - 01.2023
-Answered multi-line phone system, directing calls to appropriate departments and addressing inquiries promptly.
-Maintained organized filing systems for client documents, improving retrieval efficiency and accuracy.
-Handled incoming and outgoing mail, emails, and packages.
-supported staff with basic bookkeeping or invoice tracking.
-Managed daily office operations, including filing, data entry, and document organization.
Education
High School Diploma -
North High School
Worcester, MASkills
-Dementia/Alzheimer's Support
-Supporting individuals with Down Syndrome/Autism Spectrum Disorder
-Time Management
-Senior care
-Compassion & Empathy
-Mobility & Safety Monitoring
-Communication
-Organization & Multitasking
-Office Administrations
Certification
-CPR
-alzheimer's association
-Seal of biliteracy
-American heart association BLS
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Program Aide
ARCA
02.2025 - Current
Receptionist
Castle Homes Construction.
04.2022 - 01.2023
High School Diploma -
North High School