Diane Kuriscak
Assonet
Summary
Accomplished pharmacy leader with strong decision-making and time management skills. Known for developing high-performing teams and implementing operational improvements that elevate customer service and drive measurable results.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Manager Clinical Pharmacists
Prime Therapeutics
03.2023 - Current
- Manage Adherence, MTM, OMS and Polypharmacy programs for contracted clients to achieve high Part D Medicare Star Ratings.
- Lead, develop and mentor a team of pharmacists and technicians, manage staffing, scheduling, call volume forecasting and resource allocation.
- Lead new client implementations and program expansions with focus on operations while working closely with strategy and account management teams.
- Develop training materials and worked with staff on best practices.
- Continually evaluate operations and make changes that improve efficiency and results.
- Monitor key performance indicators to assess and improve team productivity and customer satisfaction.
Clinical Program Pharmacist/POD Leader
Magellan Rx Management/Prime Therapeutics
07.2019 - 03.2023
- Conducted targeted member outreach to optimize medication therapy management and improve patient adherence.
- Collaborated with healthcare providers to develop individualized treatment plans for patients.
- Conducted comprehensive medication reviews with members with a focus on overall wellbeing and safety.
- Led training sessions for pharmacy staff new to program.
- Worked closely with program manager with focus on operational improvements and efficiencies.
- Facilitated quality assurance completion to deliver actionable feedback to team.
Pharmacy District Manager
Walgreens/Rite Aid
08.2014 - 06.2019
- Led operational initiatives to enhance pharmacy performance across multiple locations.
- Developed and implemented strategic plans to optimize inventory management processes.
- Mentored and trained pharmacy managers on compliance with federal and state regulations.
- Analyzed sales data to identify trends and drive business growth in assigned districts.
- Ensure pharmacy teams executed company initiatives and built profitability through clinical services including MTM, Immunizations and patient tools that drove compliance and overall patient health.
- Recruited highly talented pharmacists.
Pharmacy Manager
Rite Aid
07.2010 - 08.2014
- Oversaw daily operations, ensuring compliance with pharmacy regulations and quality standards.
- Managed staff pharmacists and technicians.
- Led staff training programs to enhance team knowledge on medication management and patient care.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed strategic initiatives to improve customer satisfaction and streamline service delivery.
- Utilized MTM platforms to improve overall patient outcomes.
- Facilitated training for graduates and new pharmacist hires in the district.
- Served as preceptor for URI and MCPHS pharmacy students.
Staff Pharmacist
Rite Aid/Brooks Pharmacy
07.1997 - 07.2010
- Supervised medication dispensing processes to ensure compliance with pharmacy regulations.
- Collaborated with healthcare professionals to optimize patient care and medication management.
- Trained and mentored pharmacists and pharmacy technicians on best practices.
- Implemented workflow improvements that enhanced prescription accuracy and efficiency.
Pharmacy Intern
Brooks Pharmacy
03.1994 - 07.1997
- Assisted in filling prescriptions accurately, ensuring compliance with pharmacy regulations.
- Collaborated with pharmacists to manage inventory and maintain medication stock levels.
- Supported patient consultations by providing medication information and answering inquiries.
- Conducted quality checks on medications, verifying labels and packaging for accuracy.
Education
Bachelor of Science - Pharmacy
University of Rhode Island
Kingston, RI05-1997
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Operations management
- Staff development
- Staff management
Certification
CDOE
Timeline
Manager Clinical Pharmacists
Prime Therapeutics
03.2023 - Current
Clinical Program Pharmacist/POD Leader
Magellan Rx Management/Prime Therapeutics
07.2019 - 03.2023
Pharmacy District Manager
Walgreens/Rite Aid
08.2014 - 06.2019
Pharmacy Manager
Rite Aid
07.2010 - 08.2014
Staff Pharmacist
Rite Aid/Brooks Pharmacy
07.1997 - 07.2010
Pharmacy Intern
Brooks Pharmacy
03.1994 - 07.1997
Bachelor of Science - Pharmacy
University of Rhode Island