Dianis Perez
Lynn
Summary
Detail-oriented individual with a versatile background in retail and food service. Known for exceptional organizational skills and effective communication, contributing to efficient operations and positive customer interactions.
Overview
1
1
year of professional experience
Work History
Bookseller
Barnes and Nobles
12.2024 - Current
- Assisted customers in locating books and providing product recommendations
- Managed inventory by restocking shelves and organizing displays
- Processed transactions accurately using point-of-sale systems
- Engaged in promotional events to enhance customer experience
- Developed knowledge of current titles and literary trends for informed sales support
- Resolved customer inquiries and concerns effectively to ensure satisfaction
Barista
Barnes and Noble Cafe
12.2024 - Current
- Prepared and served a variety of coffee beverages following standard recipes.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Assisted in training new baristas on operational procedures and customer service standards.
- Operated espresso machines and brewing equipment with precision and care.
- Engaged with customers to provide personalized service and recommendations.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Science - Biomedical Sciences
University of Massachussetts Lowell
Lowell, MA05-2029
High School Diploma -
Lynn English High School
Lynn, MA06-2025
Skills
- Customer service and engagement
- Fluent in both Spanish and English
- Verbal and written communication skills
- Leadership
- Multitasking
- Organization and time efficiency
Timeline
Bookseller
Barnes and Nobles
12.2024 - Current
Barista
Barnes and Noble Cafe
12.2024 - Current
Bachelor of Science - Biomedical Sciences
University of Massachussetts Lowell
High School Diploma -
Lynn English High School