Dianne Marchese
Winthrop
Summary
Dynamic Executive Assistant with a proven track record at the Town of Swampscott, excelling in meeting coordination and customer service. Adept at managing accounts payable and fostering relationships with stakeholders, I effectively supported initiatives and enhanced operational efficiency, ensuring seamless communication and successful event planning.
Overview
2
2
years of professional experience
Work History
Executive Assistant to the Town Administrator & Select Board
Town of Swampscott
03.2023 - Current
- Facilitated constituent services, including phone management, email correspondence, and issue resolution.
- Delivered exceptional customer service to constituents, elected officials, town employees, and volunteers.
- Support the Town Administrator’s and Select Board's initiatives through comprehensive administrative assistance.
- Coordinate scheduling of meetings for the Town Administrator and Select Board to enhance communication efficiency.
- Nurtured relationships with town department heads, elected officials, employees, constituents, and business owners.
- Assisted in planning and administration of special programs and town-wide events.
- Processed accounts payable invoices and purchase orders to ensure timely financial operations.
- Managed correspondence, presentations, and reports to support departmental needs.
Account Clerk, Peabody Fire Department
City of Peabody
- Assist in constituent services including, but not limited to, answering phones, reading & replying to emails, directing calls & emails as needed and problem resolution
- Preparation of biweekly payroll and processing of accounts payable invoices and purchase orders
- Train Department Personnel on new software systems
- Create and maintain databases for various inspections, grants, duty injury reports and special events
- Process correspondence, presentations, bills and reports as needed
- Perform general office duties including answering phones, maintaining office and personnel files and ordering office supplies
- Coordinate and oversee various Fire Dept. grants and programs
- Foster and maintain relationships with city and Fire Dept. employees, vendors, contractors and constituents
- Assist with the annual budget and capital improvements projects
- Assist with the hiring and onboarding of new Fire Dept. recruits
- Complete mandatory training including: ethics, cybersecurity, personnel interactions
- Additional duties as directed by the Fire Chief, Deputy Chiefs, and Fire Prevention Officers
Executive Secretary to the Mayor
City of Peabody
- Assist in constituent services including, but not limited to, answering phones, reading and replying to emails, directing calls & emails if needed, problem resolution and appropriate follow-up
- Provide excellent customer service to constituents, elected officials, city employees, volunteers
- Support the Mayor’s initiatives by providing administrative support
- Responsible for maintaining and coordinating scheduling of meetings for Office of Mayor
- Foster and maintain relationships with city department heads, elected officials, employees, constituents and business owners
- Assist in the coordination and administration of special programs and city-wide events
- Preparation of biweekly payroll and processing of accounts payable invoices and purchase orders
- Process correspondence, presentations and reports as needed
- Perform general office duties and administrative support, maintain department files, answering phones, and ordering office supplies
Finance Secretary/Workers' Compensation Agent
City of Peabody
- Oversight of processing Workers Compensation Claims with Claims Administrator
- Process payroll for Workers Compensation Claimants
- Assist with preparation of Annual and Capital Budgets
- Prepare various reports and correspondence to departments as needed
- Perform general office duties; answering phones, filing and ordering office supplies
Treasury Operations Clerk/Government Banking Office Manager
Bank of New England/Fleet Bank
Boston
- Company Overview: Boston, MA
- Boston, MA
Education
Associates Degree - Business Management
Newbury Jr. College
Boston, MA01.1986
Skills
- Meeting coordination
- Accounts payable
- Database management
- Payroll processing
- Event planning
- Customer service
References
References furnished upon request.
Professional Service
- Secretary, Community Preservation Committee, Historical Commission and Historical Society
- Volunteer, School Improvement Council, Higgins Middle School
- Volunteer, School Improvement Council, McCarthy School
- Volunteer, Secretary, Peabody Pop Warner Executive Board
- Girl Scout Troop Co-Leader
- International Festival Committee Member
Timeline
Executive Assistant to the Town Administrator & Select Board
Town of Swampscott
03.2023 - Current
Account Clerk, Peabody Fire Department
City of Peabody
Executive Secretary to the Mayor
City of Peabody
Finance Secretary/Workers' Compensation Agent
City of Peabody
Treasury Operations Clerk/Government Banking Office Manager
Bank of New England/Fleet Bank
Associates Degree - Business Management
Newbury Jr. College
Similar Profiles
TRANG VUTRANG VU
Assistant Town Accountant at Town of SwampscottAssistant Town Accountant at Town of Swampscott
Leila LahriziLeila Lahrizi
Camp counselor at Town of Swampscott Recreation Dept.Camp counselor at Town of Swampscott Recreation Dept.
Sarah SterlingSarah Sterling
Assisted Living Director of Sales at Bertram House of SwampscottAssisted Living Director of Sales at Bertram House of Swampscott
Allen GaoAllen Gao
Day trade at Self EmployedDay trade at Self Employed
Jennifer JanikJennifer Janik
ESL Teacher's Assistant at RSU4ESL Teacher's Assistant at RSU4