Diego Zaldivar Salcido
Denton,TX
Summary
- Hardworking Student Ambassador skilled at conducting tours, answering questions and facilitating registrations. Well-versed in application procedures, paperwork processing and records requirements. Excellent interpersonal, communication and multitasking abilities.
- Driven professional with proven customer service and bilingual skills honed at Old Navy and Perry's . Excelled in team collaboration and time management, significantly enhancing store efficiency and customer satisfaction. Expert in stockroom upkeep and cash handling, consistently delivering results beyond employer expectations.
Overview
4
4
years of professional experience
Work History
Student Ambassador/Assistant
Collin College Office of Student Engagement
01.2023 - 05.2024
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Distributed mail, filed documents, and answered telephone calls.
- Represented university interests and values at various campus events and activities on and off campus.
- Collaborated with other departments to promote student engagement.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Organized and worked student engagement events.
- Led campus tours for prospective students every semester.
- Worked at the student engagement office helping print student ID's , log the campus lost and found and help students and staff
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
Sales Associate
Old Navy
04.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Helped out at the fitting rooms by maintaining them clean and by helping out customers.
Fast Food Crew Member
P.terry's
06.2020 - 02.2021
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Education
Associate of Arts - Marketing
Collin County Community College District
Plano, TX05.2024
High School Diploma -
Lake Travis High School
Austin, TX05.2022
Skills
- Customer Service
- Bilingual
- Event Planning
- Student Engagement
- Cash Handling
- Stockroom Upkeep
- Time Management
- Store Opening and Closing
- Teamwork and Collaboration
- Campus Tours
Languages
English
Proficient
C2
Spanish
Proficient
C2
Timeline
Student Ambassador/Assistant
Collin College Office of Student Engagement
01.2023 - 05.2024
Sales Associate
Old Navy
04.2021 - 03.2022
Fast Food Crew Member
P.terry's
06.2020 - 02.2021
Associate of Arts - Marketing
Collin County Community College District
High School Diploma -
Lake Travis High School
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