Hardworking Student Ambassador skilled at conducting tours, answering questions and facilitating registrations. Well-versed in application procedures, paperwork processing and records requirements. Excellent interpersonal, communication and multitasking abilities.
Driven professional with proven customer service and bilingual skills honed at Old Navy and Perry's . Excelled in team collaboration and time management, significantly enhancing store efficiency and customer satisfaction. Expert in stockroom upkeep and cash handling, consistently delivering results beyond employer expectations.
Overview
4
4
years of professional experience
Work History
Student Ambassador/Assistant
Collin College Office of Student Engagement
2023.01 - 2024.05
Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
Distributed mail, filed documents, and answered telephone calls.
Represented university interests and values at various campus events and activities on and off campus.
Collaborated with other departments to promote student engagement.
Developed in-depth knowledge of university resources and services and promoted to prospective students.
Organized and worked student engagement events.
Led campus tours for prospective students every semester.
Worked at the student engagement office helping print student ID's , log the campus lost and found and help students and staff
Greeted guests in with friendliness and professionalism.
Assisted manager in all aspects of business operations.
Sales Associate
Old Navy
2021.04 - 2022.03
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Processed product returns and assisted customers with other selections.
Helped out at the fitting rooms by maintaining them clean and by helping out customers.
Fast Food Crew Member
P.terry's
2020.06 - 2021.02
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Greeted customers promptly and took orders to keep flow of traffic moving.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Education
Associate of Arts - Marketing
Collin County Community College District
Plano, TX
05.2024
High School Diploma -
Lake Travis High School
Austin, TX
05.2022
Skills
Customer Service
Bilingual
Event Planning
Student Engagement
Cash Handling
Stockroom Upkeep
Time Management
Store Opening and Closing
Teamwork and Collaboration
Campus Tours
Languages
English
Proficient
C2
Spanish
Proficient
C2
Timeline
Student Ambassador/Assistant
Collin College Office of Student Engagement
2023.01 - 2024.05
Sales Associate
Old Navy
2021.04 - 2022.03
Fast Food Crew Member
P.terry's
2020.06 - 2021.02
Associate of Arts - Marketing
Collin County Community College District
High School Diploma -
Lake Travis High School
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