Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
DJO TSHIABADALA

DJO TSHIABADALA

Kinshasa,COD

Summary

Dynamic technology leader with extensive experience at Orange RDC, excelling in technology strategy and cybersecurity management. Proven track record in optimizing budgets and enhancing network performance. Adept at stakeholder engagement and risk assessment, driving digital transformation initiatives that significantly improved operational efficiency and service delivery.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Chief Technology Officer

Orange RDC
Kinshasa
09.2023 - Current
  • Led technology strategy and innovation initiatives for telecommunications services.
  • Directed cross-functional teams to implement system upgrades and enhancements.
  • Managed vendor relationships to ensure alignment with project goals and budgets.
  • Oversaw cybersecurity measures to protect company data and infrastructure.
  • Evaluated emerging technologies to enhance operational efficiency and service delivery.
  • Briefed executive team on technology risks and recommended methods to remedy problems.
  • Supervised transformation of company's IT infrastructure and established technical vision as senior IT leader.
  • Managed third-party vendors and client IT teams to effectively and efficiently deliver solutions.
  • Ensured compliance with company policies regarding data security and privacy regulations.
  • Created business continuity plan to protect data in event of natural disaster or long-term outage.
  • Established relationships with key stakeholders in order to understand their needs and requirements.

Director of Partner Management

Orange RDC
Kinshasa
10.2021 - 08.2023
  • N-1 of the CTIO, my role is to manage the technical partners (Network & IS) through the contracts and to ensure that the quality of the service is in line with the contractual provisions. The department is also in charge of CAPEX & OPEX budget management, performance management, compliance (SMQ) and asset management (SAM). I'm also in charge of OPEX optimization within the Division.

Head of Core Network, Transmission, IP/MPLS, IN/VAS and Service Platform Department

Orange RDC
Kinshasa
08.2019 - 09.2021
  • N-1 of the Network Director with main responsibilities:
  • - In charge of engineering (planning) core network (CS & PS), Transmission network (FH, Fibre, VSAT), IP/MPLS network (Backhauling, IP Core), IN/VAS (OCS) as well as service platforms (USSD, ...) (Think)
  • - In charge of project management (Build)
  • - In charge of capacity management and resource optimization
  • - Build and manage CAPEX and OPEX budgets
  • - Internal expertise for Operations and SMC

Head of Core Network & Service Platform Department

Orange RDC
Kinshasa
05.2017 - 07.2019
  • N-1 of the Network Director with main responsibilities:
  • - Responsible for core network engineer (CS & PS), IN/VAS (OCS) as well as service platforms (USSD, ...).
  • - Planning and optimization of network nodes
  • - In charge of project management (Build)
  • - In charge of capacity management and resource optimization
  • - Build and manage CAPEX and OPEX budgets
  • - In-house expertise for Operations and SMC
  • - Technical Director for the Orange/Tigo merger project, in charge of Core CS/PS, service platform, IN/VAS/OCS & IP aspects

Network Performance Manager

Orange RDC
Kinshasa
01.2015 - 04.2017
  • N-1 to the Director of Network Engineering with the following responsibilities:
  • - In charge of network KPI production & analysis
  • - In charge of steering network quality improvement actions (B2C & B2B)
  • - Manage network benchmarking activities with the support of the Orange MEA group
  • - Contribute to pre- and post-launch marketing analyses

Service Management Manager (SMC)

Orange RDC
Kinshasa
09.2012 - 12.2014
  • N-1 of the CTIO PMO, with the following responsibilities:
  • - Implementation of service monitoring tools (Voice & Data) on all technologies: 2G/3G/4G
  • - Ensure E2E service monitoring through the tools and activate the various stakeholders to take the appropriate actions
  • - Act as a bridge between backoffice and technical departments for customer complaints (apply demarcation processes for proper qualification of customer complaints).
  • - Implement reporting on the E2E customer experience across all techniques and usages
  • - Ensure implementation of Orange Group recommendations for improving customer experience.

Core Network Operation Manager

OASIS SPRL - a Millicom Company (Tigo RDC)
Kinshasa
11.2019 - 09.2012
  • Reporting to the Director of Operations, my role as Manager on the core network:
  • - SOX compliance: ensure that operations on core network nodes (CS & PS) comply with established procedures (Change management, validations, Tests, ...)
  • - Ensure preventive and corrective maintenance of core network nodes (CS & PS) and guarantee availability in accordance with the supplier's manual (99.9999%).
  • - Carry out changes to core network nodes as requested and planned by network engineering
  • - Provide L2 NOC and Backoffice support in line with WLA SLAs
  • - Manage and supervise teams (leadership, training, etc.)

NSS Team Leader

OASIS SPRL - a Millicom Company (Tigo RDC)
Kinshasa
09.2007 - 10.2009
  • Reporting to the Core Network Operation Manager, my role as Team Leader on the CS core network:
  • - SOX compliance: ensure that operations on Core Network (CS) nodes comply with established procedures (change management, validations, tests, etc.).
  • - Ensure preventive and corrective maintenance of CS nodes, and guarantee availability in accordance with the supplier's instructions (99.9999%).
  • - Carry out changes to core network nodes as requested and planned by network engineering
  • - Provide L2 NOC and Backoffice support in accordance with the SLA established in the WLA
  • Coordinate NSS teams

NSS Engineer

OASIS SPRL - a Millicom Company (Tigo RDC)
Kinshasa
08.2006 - 08.2007
  • Reporting to the Core Network Operation Manager, my role as NSS Engineer on the CS core network:
  • - SOX compliance: ensure that operations on Core Network (CS) nodes comply with established procedures (Change Management, Validation, Testing, ...)
  • - Ensure preventive and corrective maintenance of CS nodes, and guarantee availability in accordance with the supplier's instructions (99.9999%).
  • - Carry out changes to core network nodes as requested and planned by network engineering
  • -Provide L2 NOC and Backoffice support in accordance with the SLA established in the WLA.

Education

Diploma - Civil Electrical Engineering, Option: Electronics

University of Kinshasa, Polytechnic Faculty
Kinshasa, RDC
01.2006

Skills

  • Technology strategy
  • Cybersecurity management
  • Vendor management
  • Project management
  • Data analysis
  • Network optimization
  • Budget management
  • Stakeholder engagement
  • Team leadership
  • Risk assessment
  • Business continuity
  • Change management
  • Disaster recovery planning
  • Digital transformation
  • Staffing and recruiting
  • Strategic project planning

Certification

  • Huawei University, Shenzhen & Hangzhou, China
  • Training on basic and expert operational aspects of CS & PS Core nodes
  • Training on planning and optimization of CS & PS core nodes
  • 2016, 2017, 2011, 2014 & 2016
  • COTHI, Kinshasa, DRC
  • Certificate
  • Oracle 10g: SQL & PL/SQL
  • February 2008
  • PROLOGIQ, Kinshasa, DRC
  • Microsoft certificate of achievement
  • Microsoft SQL Server 2005 with Transact-SQL
  • April 2008
  • MACH, Kinshasa, DRC
  • Certificates
  • Introduction to Roaming testing & TAP3 & IOT Discount
  • May 2008
  • Millicom, Kinshasa, DRC
  • Project Management Officer (PMO)
  • May 2009
  • CIFS, Dar-es-Salaam, Tanzania
  • MIC innovation training program
  • Orange Groupe, Kinshasa, DRC
  • ITIL V3 - 2019
  • 2019

Languages

French: Excellent, English: Good, Lingala & Swahili: Excellent

Timeline

Chief Technology Officer

Orange RDC
09.2023 - Current

Director of Partner Management

Orange RDC
10.2021 - 08.2023

Core Network Operation Manager

OASIS SPRL - a Millicom Company (Tigo RDC)
11.2019 - 09.2012

Head of Core Network, Transmission, IP/MPLS, IN/VAS and Service Platform Department

Orange RDC
08.2019 - 09.2021

Head of Core Network & Service Platform Department

Orange RDC
05.2017 - 07.2019

Network Performance Manager

Orange RDC
01.2015 - 04.2017

Service Management Manager (SMC)

Orange RDC
09.2012 - 12.2014

NSS Team Leader

OASIS SPRL - a Millicom Company (Tigo RDC)
09.2007 - 10.2009

NSS Engineer

OASIS SPRL - a Millicom Company (Tigo RDC)
08.2006 - 08.2007

Diploma - Civil Electrical Engineering, Option: Electronics

University of Kinshasa, Polytechnic Faculty

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DJO TSHIABADALA