Dominique' Flagg
Natick
Summary
MSW professional with seven years of experience in case coordination and individualized support within educational settings. Skilled in managing large caseloads, facilitating interdisciplinary collaboration, coordinating referrals, and maintaining confidential documentation. Fluent in American Sign Language.
Overview
7
7
years of professional experience
Work History
ACADEMIC ADVISOR, Kilachand Honors College
Boston University
Boston
01.2023 - Current
- Manage a caseload of 150+ students, providing individualized case coordination and monitoring progress toward academic goals.
- Facilitate collaborative meetings with students and campus partners to address academic or personal concerns.
- Coordinated referrals to internal and external support services.
- Maintain accurate and confidential electronic documentation.
- Advocate to promote equitable access to institutional resources.
COUNSELOR/ACADEMIC ADVISOR
National Technical Institute for the Deaf
Rochester
01.2019 - 01.2023
- Managed a caseload of 100+ Deaf students, providing individualized academic and personal support.
- Collaborated with families, vocational rehabilitation counselors, faculty, and external providers to coordinate comprehensive support services for students.
- Facilitated meetings to identify and address barriers faced by students experiencing academic or personal challenges.
- Monitored student progress and adjusted support strategies.
- Coordinated referrals to campus and community resources while advocating for equitable access to essential services.
- Served as Student Conduct Liaison/Advocate, supporting individuals through conduct processes and ensuring access to appropriate resources.
- Maintained detailed and confidential documentation in electronic systems.
Education
Master of Arts - Social Work
Gallaudet University
Washington05.2018
Bachelor of Arts - Social Work
Gallaudet University
Washington, DC05.2015
Skills
- Microsoft Office Suite (Word, Excel, Outlook)
- Electronic documentation & record management systems
- Confidential case file management
- American Sign Language (Fluent)
Affiliations
Vice Chair, Our Deaf Survivors Center (2023–2024)
Relevant Training
· Multicultural Counseling to Support Student Mental Health
· Sexual Misconduct & Harassment/Discrimination Prevention
· Cultural Competency & Unconscious Bias Training
Timeline
ACADEMIC ADVISOR, Kilachand Honors College
Boston University
01.2023 - Current
COUNSELOR/ACADEMIC ADVISOR
National Technical Institute for the Deaf
01.2019 - 01.2023
Master of Arts - Social Work
Gallaudet University
Bachelor of Arts - Social Work
Gallaudet University