Dominique Ostine
Dorchester
Summary
Focused Administrative leader with superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules, and implementing process improvements to increase efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Lead Administrative Coordinator
Mass General Brigham Home Hospital
Boston
05.2026 - Current
- Coordinated daily administrative tasks for patient care services.
- Managed scheduling for home hospital staff and patient appointments.
- Assisted in maintaining accurate patient records and documentation.
- Communicated effectively with healthcare providers and patients.
- Streamlined office processes to improve operational efficiency.
- Supported the onboarding process for new administrative staff members.
- Organized meetings and prepared materials for team discussions.
- Tracked inventory of office supplies and ordered as needed.
- Provided administrative support to various departments within the organization.
- Supported special projects and events.
Administrative Coordinator
Mass General Brigham Home Hospital
Boston
08.2025 - 05.2026
- Coordinated scheduling for meetings and events across multiple departments.
- Managed office supplies inventory and procurement processes efficiently.
- Assisted in the preparation of reports and presentations for leadership teams.
- Coordinated patient scheduling and appointment logistics for home healthcare services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Dental Front Office Receptionist
Avon Dental Group
Avon
01.2024 - 08.2025
- Greeted patients warmly and scheduled appointments efficiently.
- Verified insurance information and processed billing inquiries accurately.
- Managed patient records using dental practice management software.
- Coordinated patient flow to ensure timely office operations.
- Answered phone calls and addressed patient questions promptly.
- Assisted dental staff with administrative tasks as needed.
- Maintained a clean and organized front office environment.
- Handled incoming mail and managed office supplies inventory.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH 04.2026 - 07.2026
Skills
- Healthcare administration
- Project management
- Document management
- Employee records management
- Office process improvement
- Resource allocation
- Meeting coordination
- File organization
- Staff training
- Effective communication
- Team collaboration
- Telephone etiquette
Certification
- CPR certification
- Dental Radiologic Technologist License
Timeline
Lead Administrative Coordinator
Mass General Brigham Home Hospital
05.2026 - Current
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
04.2026 - 07.2026
Administrative Coordinator
Mass General Brigham Home Hospital
08.2025 - 05.2026
Dental Front Office Receptionist
Avon Dental Group
01.2024 - 08.2025