Donald Boulanger Jr
Northampton
Summary
Dynamic sales executive with a strong track record in analyzing market trends and executing targeted sales campaigns. Expertise in effective communication and problem-solving, contributing to significant business growth and client loyalty.
Overview
39
39
years of professional experience
Work History
Sales Executive
RR Donnelley
Manchester
05.2004 - 07.2025
- Developed strong client relationships through regular communication and personalized service.
- Collaborated with marketing teams to create targeted sales campaigns and promotions.
- Executed product presentations to potential clients, highlighting key features and benefits.
- Managed customer inquiries and resolved issues to ensure satisfaction and retention.
- Analyzed market trends to identify new business opportunities for growth.
- Conducted competitor analysis to inform pricing strategies and product positioning.
- Maintained accurate records of sales activities using CRM software for reporting purposes.
Sales Associate
Magnani & McCormick
Enfield
09.1986 - 04.2004
- Assisted customers with product selections and inquiries.
- Processed sales transactions accurately and efficiently.
- Maintained organized merchandise displays to enhance customer experience.
- Collaborated with team members to meet store goals and objectives.
- Provided product knowledge to customers for informed purchasing decisions.
- Managed inventory levels and conducted stock replenishment regularly.
- Resolved customer complaints swiftly to ensure satisfaction.
- Engaged in ongoing training to stay updated on sales techniques and products.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
Education
BBA - Business
Western New England University
Springfield, MA09-1985
Skills
- Client relationship management
- Sales forecasting
- CRM software utilization
- Targeted sales campaigns
- Competitor analysis
- Market trend analysis
Affiliations
- Golf
Timeline
Sales Executive
RR Donnelley
05.2004 - 07.2025
Sales Associate
Magnani & McCormick
09.1986 - 04.2004
BBA - Business
Western New England University
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