Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Donald Christian

Lowell

Summary

Accomplished professional with extensive experience at 4 Seasons Towing, excelling in safe driving and vehicle maintenance. Demonstrated expertise in load security and customer service, achieving zero accidents through meticulous route planning and adherence to DOT compliance. Proven ability to enhance operational efficiency while effectively resolving customer issues.

Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating [Type] trucks and [Type] trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork, and meeting company objectives.

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and [Number]+ years in logistics.

Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.

Talented Truck Driver with good route planning, payment handling and customer service skills. Offering [Number] years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.

Overview

11
11
years of professional experience

Work History

Truck Driver

4 Seasons Towing
08.2009 - 03.2020
  • Dropped and hooked trailers and changed configuration of equipment.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Dispatcher

4 Seasons Towing
08.2009 - 03.2020
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.
  • Assisted in resolving customer complaints and grievances.
  • Tracked and monitored vehicle performance and maintenance.
  • Communicated with customers to provide delivery updates and resolution.

Education

Bachelor of Science - Computer Science

University of Massachusetts, Lowell
Lowell, MA
05-1985

High School Diploma -

St Joseph Elementry School
Lowell, MA
06-1980

Skills

  • Load security
  • Transportation safety
  • Commercial driving
  • Vehicle maintenance
  • Loading and unloading
  • Air brake certification
  • Safe driving
  • Vehicle inspection
  • Damage control
  • Customer service
  • DOT compliance
  • GPS and route planning
  • Heavy haul expert
  • Delivery scheduling
  • Auto delivery
  • Attention to detail

Interests

  • Camping
  • Fashion and Style
  • I have a passion for photography and editing photos
  • Photography
  • Road Trips
  • cinematography (DP)
  • Firearms Safety

Timeline

Truck Driver

4 Seasons Towing
08.2009 - 03.2020

Dispatcher

4 Seasons Towing
08.2009 - 03.2020

Bachelor of Science - Computer Science

University of Massachusetts, Lowell

High School Diploma -

St Joseph Elementry School
Donald Christian