Donia Chahid
AGADIR
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Coordinator
Tantan
07.2014
Training as a passenger service agent
Agadir Al Massira
10.2019
Coordinator
Agadir Al Massira
09.2019 - 01.2022
Training in DANGEROUS GOODS
Agadir Al Massira
11.2021
Training to Became Cabin Crew
Ryan Air
03.2023 - 04.2023
- Kept abreast of current industry trends and regulations through ongoing professional development and training, ensuring compliance with airline standards.
Cabin Crew Member
Ryan Air
Marrakesh, MAR
05.2023 - Current
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Increased customer retention rates by consistently delivering friendly, professional service to all passengers regardless of status or fare class.
Education
Master in Sociology - Sociology Cross-border Societal Dynamics
FACULTY OF LETTERS AND HUMAN SCIENCES IBN ZOHR
Agadir, Morocco 05.2001 -
Bachelor of English Studies - Option: Linguistics
FACULTY OF LETTERS AND HUMAN SCIENCES IBN ZOHR
Agadir 01.2016 - 09.2019
Skills
AMADEUS ALTEAERES PROGRAMManagementSocial abilitiesPlanningCustomer serviceEvent organizerPunctualInnovativeTeam spirit
Timeline
Cabin Crew Member
Ryan Air
05.2023 - Current
Training to Became Cabin Crew
Ryan Air
03.2023 - 04.2023
Training in DANGEROUS GOODS
Agadir Al Massira
11.2021
Training as a passenger service agent
Agadir Al Massira
10.2019
Coordinator
Agadir Al Massira
09.2019 - 01.2022
Bachelor of English Studies - Option: Linguistics
FACULTY OF LETTERS AND HUMAN SCIENCES IBN ZOHR
01.2016 - 09.2019
Coordinator
Tantan
07.2014
Master in Sociology - Sociology Cross-border Societal Dynamics
FACULTY OF LETTERS AND HUMAN SCIENCES IBN ZOHR
05.2001 -