Kept abreast of current industry trends and regulations through ongoing professional development and training, ensuring compliance with airline standards.
Cabin Crew Member
Ryan Air
Marrakesh, MAR
05.2023 - Current
Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Increased customer retention rates by consistently delivering friendly, professional service to all passengers regardless of status or fare class.
Education
Master in Sociology - Sociology Cross-border Societal Dynamics
FACULTY OF LETTERS AND HUMAN SCIENCES IBN ZOHR
Agadir, Morocco
05.2001 -
Bachelor of English Studies - Option: Linguistics
FACULTY OF LETTERS AND HUMAN SCIENCES IBN ZOHR
Agadir
01.2016 - 09.2019
Skills
AMADEUS ALTEAundefined
Timeline
Cabin Crew Member
Ryan Air
05.2023 - Current
Training to Became Cabin Crew
Ryan Air
03.2023 - 04.2023
Training in DANGEROUS GOODS
Agadir Al Massira
11.2021
Training as a passenger service agent
Agadir Al Massira
10.2019
Coordinator
Agadir Al Massira
09.2019 - 01.2022
Bachelor of English Studies - Option: Linguistics
FACULTY OF LETTERS AND HUMAN SCIENCES IBN ZOHR
01.2016 - 09.2019
Coordinator
Tantan
07.2014
Master in Sociology - Sociology Cross-border Societal Dynamics