Donna Ohalloran
S ATTLEBORO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
(GSSC) Geriatric Support Services Coordinator
Old Colony Elder Services
05.2024 - Current
- Collaborated with cross-functional teams to develop strategies for improving support services.
- Developed innovative solutions to address unique challenges faced by clients, delivering tailored support services aligned with their specific needs.
- Maintained detailed records of client interactions, enabling accurate tracking of recurring issues and areas requiring improvement.
- Prioritized workload effectively to manage competing deadlines while maintaining a high level of responsiveness to incoming requests.
Program Coordinator
Village at Willow Crossings Assisted Living
09.2014 - 2017
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Enhanced resident satisfaction by developing and implementing diverse activity programs tailored to individual interests and needs.
- Ensured compliance with state regulations by maintaining thorough records of resident participation in activities.
- Developed meaningful relationships with residents, gaining insight into their personal histories and preferences in order to better serve their needs.
Education
Social Work
Bridgewater State University
Bridgewater, MA05-2024
Skills
- Workload balancing
- Responsible and dependable
- Client satisfaction
- Crisis management
- Teamwork and collaboration
- Relationship building and networking
Certification
- EOEA Person-Centered Case Management Certificate Program BU CADER - completed on June 9 2024
- LGBTQ Training - 2025
Timeline
(GSSC) Geriatric Support Services Coordinator
Old Colony Elder Services
05.2024 - Current
Program Coordinator
Village at Willow Crossings Assisted Living
09.2014 - 2017
Social Work
Bridgewater State University
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