Donzell Simmons
Roxbury
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cook
Frank and Nicks
1 Broadway, Everett, MA 02149
06.2024 - 08.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
Shift Manager
Shake Shack
49 Boylston Street
06.2021 - 02.2024
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Delivered services to customer locations within specific timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Promoted a positive work environment through open communication and constructive feedback.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Plumbing Apprentice
Shamrock Mechanical
Brighton, MA
07.2020 - 07.2021
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Kept detailed job records using [Software] to maintain up-to-date filing system.
- Planned pipe system layout, installation and repair according to specifications.
- Responded to emergency situations to resolve immediate safety concerns.
- Eliminated risks by correctly identifying potential safety hazards.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
Baker
Swiss Bakery
Cambridge, MA
03.2018 - 05.2020
- Complied with health and safety codes to protect staff and customers.
- Packaged finished products for sale.
- Exceeded sales targets through effective cross-selling of complementary products and upselling of premium items.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
GED -
Jeremiah E Burke High School
06.2011
Skills
- Customer service focus
- Team Collaboration and Leadership
- Regulatory Compliance
- Decision-Making
- Purchasing and procurement
- Safety Procedures
- Relationship Building
- Employee Training
- Cash Handling
- Accurate money handling
- Staff Development
- Punctual and Reliable
- Staff Supervision
- Critical Thinking
- Coaching and Mentoring
- Delegating Work
- Staff Motivation
- Team Development
- Food handling
- Hospitality and service industry background
Certification
Food Safety Certificate
Timeline
Cook
Frank and Nicks
06.2024 - 08.2025
Shift Manager
Shake Shack
06.2021 - 02.2024
Plumbing Apprentice
Shamrock Mechanical
07.2020 - 07.2021
Baker
Swiss Bakery
03.2018 - 05.2020
GED -
Jeremiah E Burke High School