Dorian Planto

• Responded promptly to emergencies, coordinating with local authorities as necessary.
• Prepared detailed incident reports, documenting findings for further review and action.
• Utilized surveillance systems to monitor activities and maintain situational awareness throughout premises.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
• Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

• Led a team of security officers, making sure everyone stayed sharp, professional, and followed site procedures

• Regularly patrolled the property to keep things safe

• Trained new hires on how to handle situations calmly and professionally, including emergencies and daily responsibilities

• Responded quickly to incidents, helped resolve conflicts

• Watched over security cameras and checked entry points to make sure only authorized people had access

• Worked closely with property managers and clients to address concerns and improve overall safety

• Wrote clear and detailed reports about daily activities

• Stayed up to date on company policies

• Led and supported a team of 8+ crew members during busy shifts, keeping things running smoothly and making sure customers were happy

• Helped train new team members on daily tasks, safety guidelines, and how to deliver great service

• Took care of shift responsibilities like managing the register, checking inventory, and making sure everyone stayed on schedule

• Handled customer issues calmly and quickly to keep the experience positive and professional

• Worked closely with management to hit goals, boost team morale