Dorothee Dantel

Dynamic Customer Service Representative with a proven track record at VPNE, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Skilled in data entry, I efficiently managed escalated calls, achieving satisfactory resolutions that benefited both clients and the company. Committed to delivering exceptional service in high-pressure environments.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.