Douglas Morrison
Middleboro
Summary
Detail-oriented professional with expertise in benefits administration and regulatory compliance. Proficient in processing enrollments and maintaining accurate records while ensuring alignment with legal standards. Focused on improving employee understanding of benefit options through clear communication and effective policy updates.
Overview
28
28
years of professional experience
Work History
COBRA Benefit Administrator
MPE Fund
Peabody
08.2012 - Current
- Administered employee benefits programs, ensuring regulatory compliance and accuracy.
- Processed enrollments and modifications for health insurance and retirement plans.
- Maintained precise records of employee benefits information within the system.
- Educated employees on benefit options and enrollment procedures through workshops.
- Reviewed and updated benefits policies to align with changes in laws and regulations.
- Coordinated annual open enrollment events to enhance staff participation.
- Responded swiftly to employee inquiries regarding coverage and eligibility.
- Researched competitive providers to identify optimal benefit plans.
Deli/Kitchen Manager
Stop & Shop Supermarkets
Beverly
01.2018 - 03.2022
- Managed kitchen operations and staff schedules to optimize workflow efficiency.
- Trained new employees on food safety protocols and preparation techniques.
- Oversaw inventory management, ensuring timely ordering of supplies.
- Ensured compliance with health regulations and maintained company standards.
- Coordinated meal preparation during peak hours for improved service performance.
- Implemented training programs to enhance staff skills and operational efficiency.
- Monitored food quality and presentation to exceed customer expectations.
- Collaborated with departments to streamline kitchen processes and enhance communication.
Deli/Kitchen Manager
Shaws Supermarkets
Boston
01.1998 - 05.2012
- Managed kitchen operations and staff scheduling to optimize workflow efficiency.
- Trained new employees on food safety and preparation techniques, enhancing team skills.
- Oversaw inventory management, ordering supplies to maintain adequate stock levels.
- Ensured compliance with health regulations and company standards for food service.
- Coordinated meal preparation during peak hours to maximize performance and service quality.
- Implemented training programs to boost team efficiency and productivity.
- Monitored food quality and presentation, meeting customer expectations consistently.
- Collaborated with other departments to streamline kitchen communication and processes.
Education
Associate of Arts - General Studies
Massachusetts Bay Community College
Wellesley Hills, MA05-2000
Some College (No Degree) - Certificate for Addiction Therapy
North Shore Community College
Danvers, MASkills
- Benefits administration and plan management
- Regulatory compliance and policy updates
- Enrollment procedures and open enrollment
- Effective communication skills
References
References available upon request.
Timeline
Deli/Kitchen Manager
Stop & Shop Supermarkets
01.2018 - 03.2022
COBRA Benefit Administrator
MPE Fund
08.2012 - Current
Deli/Kitchen Manager
Shaws Supermarkets
01.1998 - 05.2012
Associate of Arts - General Studies
Massachusetts Bay Community College
Some College (No Degree) - Certificate for Addiction Therapy
North Shore Community College