Dounia Amar
Boston
Summary
Dedicated professional with a strong background in customer service and teamwork. Proven ability to enhance client experiences through effective communication and problem-solving.
Overview
11
11
years of professional experience
Work History
Salon Apprentice
Marc Harris Salon
Boston, MA
10.2022 - 02.2026
- Collaborated with senior stylists to refine techniques and improve service quality.
- Assisted in styling clients, ensuring personalized consultations and satisfaction.
- Participated in ongoing training sessions to enhance product knowledge and skills.
- Supported inventory management by tracking product usage and replenishing supplies.
- Observed industry trends to stay updated on new styles, techniques, and products.
- Developed strong relationships with clients through effective communication and follow-ups.
- Maintained cleanliness and organization of styling tools and workstations.
Assistant Stylist
Acote Salon
Boston, MA
01.2019 - 06.2022
- Assisted in styling and preparing clients for appointments, ensuring optimal satisfaction with services provided.
- Coordinated with senior stylists to execute hair treatments and color applications effectively.
- Maintained cleanliness and organization of styling stations, promoting a welcoming salon environment.
- Engaged in continuous learning of new techniques and trends in hairstyling to enhance service offerings.
Server/Head Hostess
Mortons Steakhouse
Boston, MA
01.2019 - 03.2022
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Trained and mentored new servers on menu knowledge and service standards.
- Collaborated with kitchen staff to resolve order discrepancies swiftly.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Committee Boston
Boston, MA
08.2018 - 04.2021
- Delivered exceptional customer service in high-volume dining environment.
- Trained and mentored new servers to enhance team performance.
- Managed table assignments and coordinated service flow for optimal efficiency.
- Collaborated with kitchen staff to ensure accurate order fulfillment and timely delivery.
Art Teacher's Assistant
YMCA Boston
Boston, MA
06.2016 - 08.2018
- Assisted lead teacher in developing engaging art curriculum and lesson plans.
- Facilitated art classes for diverse age groups, fostering creativity and expression.
- Organized classroom materials and maintained a clean, safe learning environment.
- Provided individualized support to students, enhancing their artistic skills and confidence.
School Nanny
For Kids Only Afterschool
Boston
01.2015 - 04.2018
- Supervised daily activities, ensuring a safe and engaging environment for children.
- Developed and implemented age-appropriate educational activities to enhance learning experiences.
- Communicated effectively with parents regarding children's progress and behavioral observations.
- Assisted in coordinating afterschool programs, fostering collaboration among staff and children.
- Monitored children's behavior, providing guidance to promote positive interactions and conflict resolution.
- Developed strong relationships with families based on trust, open communication, and mutual respect.
- Supported the emotional well-being of children through active listening and compassionate communication.
Education
Arts Education
Bunker Hill Community College
Charlestown, MA01-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Creative
Languages
Arabic
Full Professional
French
Full Professional
Timeline
Salon Apprentice
Marc Harris Salon
10.2022 - 02.2026
Assistant Stylist
Acote Salon
01.2019 - 06.2022
Server/Head Hostess
Mortons Steakhouse
01.2019 - 03.2022
Server
Committee Boston
08.2018 - 04.2021
Art Teacher's Assistant
YMCA Boston
06.2016 - 08.2018
School Nanny
For Kids Only Afterschool
01.2015 - 04.2018
Arts Education
Bunker Hill Community College