Drew Alley
South Hadley
Summary
Experienced in guest relations, fostering a warm and welcoming atmosphere. Demonstrates strong communication skills to address inquiries and resolve issues efficiently. Proven track record of maintaining high service standards and enhancing guest experiences. Committed to teamwork and adaptability in dynamic environments, with a focus on effective problem-solving.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Redwood Pediatrics
12.2024 - 02.2025
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management.
- Performed capillary puncture tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed vision and hearing exams.
- Sanitized, restocked, and organized exam rooms.
Ice Cream Server
McCray's Farm
03.2022 - 02.2025
- Greeted / served customers and provided friendly customer service.
- Operated grill and served breakfast / lunch food.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times
Host / Food Runner / Barback
Boathouse Waterfront Restaurant
03.2022 - 06.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Science - Nursing
James Madison University
Harrisonburg, VA05-2028
High School Diploma -
South Hadley High School
South Hadley, MA06-2024
Skills
- Customer service
- Professionalism and ethics
- Teamwork
- Patience and empathy
- Direct patient care
- Compassionate caregiver
- Procedure assistance
Timeline
Medical Assistant
Redwood Pediatrics
12.2024 - 02.2025
Ice Cream Server
McCray's Farm
03.2022 - 02.2025
Host / Food Runner / Barback
Boathouse Waterfront Restaurant
03.2022 - 06.2024
Bachelor of Science - Nursing
James Madison University
High School Diploma -
South Hadley High School
Similar Profiles
Janine RobertsJanine Roberts
Pediatric Nurse Practitioner at KidsKare Pediatrics/Pleasant PediatricsPediatric Nurse Practitioner at KidsKare Pediatrics/Pleasant Pediatrics
Arnav SharmaArnav Sharma
Volunteer at Redwood Empire Food BankVolunteer at Redwood Empire Food Bank
Nathan KrauseNathan Krause
Residential Security Agent - Hybrid at Redwood Support GroupResidential Security Agent - Hybrid at Redwood Support Group