Drew Stephens
Fall River
Summary
Dynamic sales and operations leader with over a decade of retail management experience, characterized by a track record of surpassing sales objectives and driving performance improvements. Known for exceptional leadership, strategic foresight, and the ability to cultivate high-performance teams. Eager to leverage extensive expertise in sales training, customer engagement, and operations management to take on new challenges and contribute to organizational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Manager
Victra
09.2022 - Current
- Architected and executed training programs that boosted sales representative effectiveness across 13 stores, significantly elevating customer satisfaction and sales performance.
- Constructed a robust sales funnel that enhanced conversion rates, pivotal in telephone-based sales negotiations, leading to revenue increases.
- Directed operational strategies for 13 stores, aligning local initiatives with overarching corporate objectives for seamless growth and compliance.
Multi-Store Manager
Victra
11.2021 - 03.2024
- Orchestrated sales and employee management for multiple store fronts, achieving top 50 sales rep status within the first month and sustained top performance metrics.
- Cultivated talent, leading to a subordinate achieving top 50 company-wide sales rankings, underscoring effective leadership and mentorship.
Regional Sales Director
AliCat Jewels
11.2021 - 10.2022
- Oversee sales operations across multiple and pop-up locations, introducing a competitive commission structure that uplifted sales performance.
- Developed a comprehensive inventory management system to streamline operations and enhance profitability.
Assistant General Manager
Verilife
12.2018 - 04.2021
- Oversaw a 50+ person team and managed multi-million dollar inventories, ensuring compliance with medical and recreational marijuana regulations.
- Instituted a competitive sales environment, exceeding sales targets by 15% in the first month through innovative sales contests and strategies.
Market Manager
A Wireless
10.2016 - 10.2018
- Drove sales across three locations, retaining key staff during corporate transitions, and defining regional sales strategies that propelled Rhode Island to the top sales spot in New England.
Sales Manager
Diamond Wireless
08.2015 - 09.2016
- Achieved year-over-year profit increases during a market downturn, earning the Manager of the Year award in 2016.
- Mentored sales reps to top regional rankings, significantly enhancing store profitability through strategic training and motivation techniques.
Sales Consultant
Diamond Wireless
08.2013 - 03.2014
- Recognized as a top sales performer, expanded roles to include Small Business Representative, and secured multiple sales contests.
Education
High School Diploma -
Dighton Rehoboth Regional High School
Dighton, MA01.2009
Skills
- Strategic Sales Leadership
- Team Development & Training
- Operational Management
- Customer Relationship Management
- High-Stakes Negotiation
- Profit Maximization
- Microsoft Office Proficiency
Websites
Accomplishments
- Victra Presidents Club Winner 2024
- Diamond Wireless Manager of the Year 2016
- Highest Personal Sales in New England, 2015
Certification
- Marketing Certificate
- Psychology of Sales Program
- Small Business Certification with Diamond Wireless
Timeline
Business Manager
Victra
09.2022 - Current
Multi-Store Manager
Victra
11.2021 - 03.2024
Regional Sales Director
AliCat Jewels
11.2021 - 10.2022
Assistant General Manager
Verilife
12.2018 - 04.2021
Market Manager
A Wireless
10.2016 - 10.2018
Sales Manager
Diamond Wireless
08.2015 - 09.2016
Sales Consultant
Diamond Wireless
08.2013 - 03.2014
High School Diploma -
Dighton Rehoboth Regional High School