Dyani Torres
Peabody
Summary
Resourceful professional with extensive experience in customer service and file management. Proven ability to manage multiple projects with precision in fast-paced environments. Recognized for strong organizational skills and adaptability to changing priorities. Consistently achieves high performance ratings for quality and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Traffic Violations Processing Representative
Sensys Gatso
07.2023 - Current
- Video processing traffic violations and issuing citations.
- Collaborated with team members to achieve departmental goals and maintain a strong commitment to quality service delivery.
Sales Associate
DSW
07.2022 - 09.2023
- Pick up and shipping order fulfillment and cashier.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Fulfillment Team Member
Target
11.2021 - 05.2022
- Pick up and shipping order fulfillment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
Cashier
HomeGoods/TJX
Danvers
10.2020 - 03.2021
- Cashier and stock
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Nail Technician License -
Blessing Channels Nail Academy
Woburn, MA01-2025
Esthetician License in Esthetics -
Diamond Aesthetics Academy
Lynn, MA12-2024
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MA06.2022
Skills
- Teamwork
- Problem-solving
- Adaptability
- Citation processing and documentation
- Regulatory compliance collaboration
- Traffic violation management
- Inventory and demand tracking
- Shipping and handling procedures
- Order fulfillment efficiency
- Cash register and POS operation
- Customer service
- Team collaboration
- Data entry
- Data analysis
- Multitasking capacity
Certification
- Esthetician
References
References available upon request.
Timeline
Traffic Violations Processing Representative
Sensys Gatso
07.2023 - Current
Sales Associate
DSW
07.2022 - 09.2023
Fulfillment Team Member
Target
11.2021 - 05.2022
Cashier
HomeGoods/TJX
10.2020 - 03.2021
Nail Technician License -
Blessing Channels Nail Academy
Esthetician License in Esthetics -
Diamond Aesthetics Academy
High School Diploma -
Peabody Veterans Memorial High School
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