Dyasia Gadsden
Springfield
Summary
Highly skilled in workforce planning and resource management within fast-paced environment. Developed expertise in data analysis, scheduling, and optimizing workforce efficiency. Seeking to leverage transferrable skills in new field to drive impactful organizational improvements.
Overview
6
6
years of professional experience
Work History
Workforce Management Specialist
MGM Casino
06.2023 - Current
- Facilitated open communication channels between team members and upper management regarding personnel concerns or suggestions for process improvements.
- Expertise in crafting scheduling solutions that balance optimum staffing with service expectations
- Collaboration with department leaders for accurate staffing and efficiency strategies
- Adherence to labor agreements, ethical standards, and equity in the scheduling process
- Proficient in daily schedule operations, including leave requests and outstanding call management
Administrative Assistant Intern
Johnson-Hill Inc
05.2019 - 04.2020
- Increased accuracy of documentation by proofreading, editing, and formatting reports and presentations.
- Prepared and edited documents and reports for quality and accuracy.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
Education
Associate of Arts - Criminal Justice
Truckee Meadows Community College
Reno, NV06-2026
Skills
- Strategic thinking
- Scheduling optimization
- Demand forecasting
- Workforce planning
- Resolving issues
- Data collection & research
- Microsoft Excel
- Workforce Planning
- Business reporting
Languages
Spanish
Elementary
Timeline
Workforce Management Specialist
MGM Casino
06.2023 - Current
Administrative Assistant Intern
Johnson-Hill Inc
05.2019 - 04.2020
Associate of Arts - Criminal Justice
Truckee Meadows Community College
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