Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dylan Moroney

Salem,MA

Summary

Dynamic customer service professional with experience at Oceanview Nahant, excelling in guest assistance and communication. Proven ability to resolve complaints effectively while maintaining a positive atmosphere. Skilled in educating guests about services and amenities, ensuring a memorable experience. Committed to delivering exceptional service and fostering customer satisfaction.

Overview

4
4
years of professional experience

Work History

Valet

Oceanview Nahant
05.2023 - Current
  • Helped guests unload and load luggage.
  • Answered guest's questions about property amenities and services.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Resolved customer complaints through calm, constructive communication.

Drive-Thru Cashier

Bill & Bob S Roast Beef
05.2021 - 09.2022
  • Resolved problems with orders quickly and offered refund or replacement.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.

Education

Marketing

St. Anselm College
Manchester, NH
05-2027

Skills

  • Guest assistance
  • Customer service
  • Customer communication
  • Guest education

Accomplishments

Captain of club soccer team

Secretary of club soccer team



Timeline

Valet

Oceanview Nahant
05.2023 - Current

Drive-Thru Cashier

Bill & Bob S Roast Beef
05.2021 - 09.2022

Marketing

St. Anselm College

Similar Profiles

CREATE PROFILE
Dylan Moroney