Dylan Reilly
South Boston
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Portside Tavern
10.2023 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area in a fast paced environment.
- Recommended menu items based on customer preferences, increasing overall guest satisfaction.
Barback
Pilot House Marina and Restaurant
03.2022 - 10.2023
- Supported bartenders by restocking supplies and maintaining cleanliness in bar area.
- Assisted in preparing garnishes and mixers for various beverages.
- Learned proper handling of glassware and equipment to ensure safety standards.
- Organized inventory and monitored stock levels to prevent shortages during service hours.
Education
BBA - Marketing
Merrimack College
North Andover, MA05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Portside Tavern
10.2023 - Current
Barback
Pilot House Marina and Restaurant
03.2022 - 10.2023
BBA - Marketing
Merrimack College
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