Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Reinhardt

Natick

Summary

Detail-oriented specialist in customer service and logistics. Known for strong prioritization and multitasking abilities, contributing to effecient operations and strong client relationships. Ready to leverage skills to drive organizational success.

Overview

9
9
years of professional experience

Work History

Customer Service Specialist

Ace Service Co.
Needham, MA
09.2023 - Current
  • Oversee and manage daily operations for a team of 6 technicians to optimize workflow
  • Cultivate strong relationships with high-profile clients such as Chick Fil A, McDonalds and Boston University
  • Develop and present accurate quotes to meet customer needs
  • Work with clients to support their needs through email and phone communication

Product Associate

KindRun
Hudson, MA
04.2022 - 08.2023
  • Managed website content, including online store copy, FAQs and social media posts.
  • Supported daily warehouse operations, focusing on inventory management, logistics, and product procurement.
  • Assisted in receiving incoming shipments and organizing stock.

Student Philanthropy Liaison

Suffolk University
Boston, MA
09.2017 - 05.2020
  • Recognized for achieving the highest average gift amount in 2020
  • Began in call pool of recently graduated alumni and progressed to engaging with high-value donors contributing over $5000 annually
  • Connected with the top-tier alumni calling pool to procure gifts for the University in person and via phone conversations

Education

Bachelor of Science - Broadcast Journalism

Suffolk University
Boston, MA
05.2020

Skills

  • Customer Service
  • Logistics
  • Relationship management
  • Multitasking and prioritization
  • Proficient in Microsoft Office suite, Global Edge and Dayforce

Timeline

Customer Service Specialist

Ace Service Co.
09.2023 - Current

Product Associate

KindRun
04.2022 - 08.2023

Student Philanthropy Liaison

Suffolk University
09.2017 - 05.2020

Bachelor of Science - Broadcast Journalism

Suffolk University
Edward Reinhardt