KAUAN SILVA
Bolton
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
T-Mobile
11.2023 - Current
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Trained new employees on store policies, procedures, and best practices for superior customer service.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Best Buy Sales Associate
Best Buy
11.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Footlocker Sales Associate
Foot Locker
01.2023 - 04.2023
- I was a sales associate tasked with closing and opening some days as well as i would be managing the register.
Retail Sales Associate
L.L. Bean, Inc.
09.2022 - 12.2022
- I was a sales associate, and i would be tasked with folding and putting clothes back up on shelves, as well as back stocking clothing items
- I would also work on the register a lot.
Target Sales Associate
Target
03.2022 - 08.2022
- I worked in food and bev and i would backstock items as well as put them on the shelves, zone areas and clean around the back.
Invoice Processor
Pietra Construction.
03.2021 - 02.2022
- I used to ensure quality service in payment control and distribution regarding the invoicing and payment process for Pietra Construction.
Skills
- Retail sales
- Cash handling
- Cashiering
- Commercial cleaning
- Merchandising
- Cleaning
- Retail management
- Communication skills
- Store management
- Cash register
- Customer service
- Sales
- Shift management
Certification
Driver's License, 03/01/21, Present
Locations
Bolton, MA
Timeline
Retail Sales Associate
T-Mobile
11.2023 - Current
Footlocker Sales Associate
Foot Locker
01.2023 - 04.2023
Best Buy Sales Associate
Best Buy
11.2022 - 11.2023
Retail Sales Associate
L.L. Bean, Inc.
09.2022 - 12.2022
Target Sales Associate
Target
03.2022 - 08.2022
Invoice Processor
Pietra Construction.
03.2021 - 02.2022
Driver's License, 03/01/21, Present