Dedicated front desk agent with strong problem-solving and interpersonal skills. Committed to promoting customer satisfaction and enhancing team performance through proactive engagement.
Overview
3
3
years of professional experience
Work History
Front Desk Agent/Member Services Rep
Planet Fitness
Marlboro
07.2025 - 08.2025
Proposed innovative ideas and solutions that improved team performance and outcomes.
Facilitated high customer satisfaction by resolving issues with knowledgeable, friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Engaged customers in conversation using effective interpersonal skills to foster positive interactions.
Student Custodian
Hudson Public Schools
Hudson
05.2024 - 08.2024
Cleaned classrooms, hallways, and restrooms to ensure safety and hygiene for students and staff.
Operated cleaning equipment such as vacuums and floor scrubbers to maintain cleanliness standards.
Assisted in setting up and taking down furniture for school events to facilitate smooth operations.
Stocked cleaning supplies in designated areas for easy access.
Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Landscape and Hardscape Designer
Bower Landscaping
Hudson
06.2023 - 08.2023
Maintained landscaping tools and equipment for optimal performance.
Assisted in planting flowers, shrubs, and trees according to design plans.
Collaborated with team members to complete landscaping projects efficiently.
Followed schedules for regular maintenance of lawns and gardens.
Cut and trimmed lawns using power mowers and edgers.
Youth Counselor
Boys and Girls Club
Marlboro
09.2022 - 11.2022
Facilitated engaging activities for youth in a safe environment.
Assisted in developing programs tailored to youth interests and needs.
Maintained a clean and organized activity space for program participants.
Supervised youth group members to maintain organized and safe environment.