Edward Galante
Boston
Summary
Passionate about delivering outstanding service and building strong relationships with customers to ensure a positive experience. Providing the outmost respect towards my coworkers and costumers while completing my assinged tasks in a timely and ecent manner Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden Restaurant
Dorchester
11.2024 - 02.2025
- Handled many tables during peak times.
- Provided efficient and fast service to my guests.
- I had knowledge of the menu.
- Delivered exceptional customer service.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
SCOOPER/BARISTA, SHIFT SUPERVISOR
J.P. Licks
Cambridge
06.2021 - 09.2024
- Grew in the company and became a supervisor, causing me to lead a staff during busy times
- Provided exceptional customer service in a fast-paced coffee shop environment
- Demonstrated proficiency in multitasking and prioritizing tasks
- Managed cash transactions and maintained a clean workspace
- Provided quality service to a wide variety of customers
Education
Bachelor of Science - Nursing
MCPHS University
Boston, MA05-2026
HIGH SCHOOL DIPLOMA - Costumer Service, Communication
Tewksbury Memorial Highschool
Tewksbury, MA01.2023
Skills
- Costumer Service
- Communication
- Team leading
- Cash handling
- Cleanliness
- Working under stress
- Time management
- Active listening
- Hospitality Standards
- Beverage Serving
- Payment processing
- POS operation
Personal Information
Date of Birth: 11/29/04
Timeline
Server
Olive Garden Restaurant
11.2024 - 02.2025
SCOOPER/BARISTA, SHIFT SUPERVISOR
J.P. Licks
06.2021 - 09.2024
Bachelor of Science - Nursing
MCPHS University
HIGH SCHOOL DIPLOMA - Costumer Service, Communication
Tewksbury Memorial Highschool
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