Edward Pratt
Seekonk
Summary
Retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
UNIQLO
Providence, RI
03.2026 - Current
- Assisted customers in product selection and provided tailored recommendations to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and organized displays for optimal presentation.
- Collaborated with team members to achieve sales goals, fostering a positive work environment.
- Conducted regular merchandise audits to ensure compliance with visual merchandising standards.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Associate Project Manager
Shepard Construction & Development
Hingham, MA
09.2025 - 12.2025
- Coordinated project schedules and timelines to ensure timely completion of construction phases.
- Facilitated communication between stakeholders, including clients, subcontractors, and team members.
- Assisted in budget management by tracking expenses and identifying cost-saving opportunities.
- Implemented quality control measures to maintain high standards throughout project lifecycle.
- Conducted site visits to monitor progress and address any emerging issues promptly.
Coffee Shop Worker
Redeye Roasters
Hingham, MA
03.2024 - 09.2024
- Ordered and received supplies to restock beverage items.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Prepared and served hot or cold beverages.
- Greeted customers and provided friendly customer service.
- Managed coffee grinding and brewing equipment, performing regular maintenance as needed.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Counter Server
Salty Days Fish Co.
Hingham, MA
03.2020 - 01.2023
- Received, checked and arranged food orders for in-store and carry out customers.
- Created food displays according to established standards and replaced dated products with fresh.
- Greeted customers in a friendly and professional manner, providing excellent customer service.
- Delivered top quality customer service while managing multiple tasks.
- Completed daily opening and closing duties including cleaning counters and restocking supplies.
- Stocked displays with new and transferred merchandise.
- Answered customer inquiries in regard to nutritional information and menu offerings.
Education
BBA - Business Administration
College Of Charleston
CharlestonBBA - Business Administration
Quincy College
Quincy, MA05.2028
Skills
- Problem-solving skills
- Time management
- Quality control
- Clear communication
- Speedy and efficient
- Listening skills
- Reliable and punctual
- Customer service
- Experience
- Teamwork and collaboration
Timeline
Sales Associate
UNIQLO
03.2026 - Current
Associate Project Manager
Shepard Construction & Development
09.2025 - 12.2025
Coffee Shop Worker
Redeye Roasters
03.2024 - 09.2024
Counter Server
Salty Days Fish Co.
03.2020 - 01.2023
BBA - Business Administration
College Of Charleston
BBA - Business Administration
Quincy College
AWARDS
“Perseverance Award” (Highschool), “Unsung Hero” (Highschool)