Edwin Navas
Boston
Summary
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits, needs, and navigate agency structures. Recently began to practice at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Also, an experienced professional with solid background in foodservice. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Agent
Aflac
01.2026 - Current
- Prospecting of future clients through use of calls and presentations
- Understands the importance of adhering to federal and state laws regarding insurance sale
- Connecting clients to affordable insurance through the use of employee yet relationship-
Server
In A Pickle Restaurant
Waltham
05.2025 - 10.2025
- Took customer orders accurately and provided friendly, attentive service.
- Prepared and served drinks, ensuring timely delivery to guests.
- Delivered food to tables and checked in with guests to ensure satisfaction.
- Built upon serving skills in a busy brunch-style restaurant environment.
Shift Lead
Insomnia Cookies
Boston
02.2024 - 03.2025
- Oversaw store operations during shifts, ensuring smooth workflow and excellent customer service.
- Managed team responsibilities, supported staff, and maintained high standards in a fast-paced-environment.
- Assisted with operational tasks to enhance efficiency and meet customer satisfaction goals.
- Opened and closed the store following proper procedures and company guidelines.
- Trained new team members on store policies and customer service best practices.
- Resolved customer concerns promptly to maintain positive guest experiences.
Preparatory Cook, Busser, Waiter
Montecristo Restaurant
04.2019 - 08.2020
- Prepared ingredients for the chef and maintained clean, organized workstations.
- Bussing tables and ensuring prompt table turnover for new guests.
- Supported kitchen staff and assisted wherever needed to maintain smooth operations.
- Delivered excellent customer service and contributed to a positive dining experience.
Education
Business Law - Undergraduate
Bentley University
Waltham, MA05-2028
High School Diploma -
Boston Latin School
Boston, MASkills
- Customer service
- Team leadership
- Microsoft Office
- Use of R
- Food preparation
- Google Workspace
- Java
- Serving experience (1-2 years)
- Restaurant experience
- Legal research
- Sales strategy
- Communication skills
- Database Building
- Licensed insurance agent
Languages
- English, Fluent
- French, Intermediate
- Spanish, Fluent
Certification
- TIPS Certification, Present
- Driver's License, 06/01/24, 10/31/35
- Accident Insurance License, 12/01/25
Timeline
Insurance Agent
Aflac
01.2026 - Current
Server
In A Pickle Restaurant
05.2025 - 10.2025
Shift Lead
Insomnia Cookies
02.2024 - 03.2025
Preparatory Cook, Busser, Waiter
Montecristo Restaurant
04.2019 - 08.2020
Business Law - Undergraduate
Bentley University
High School Diploma -
Boston Latin School