Edwin Yomar Medina Mendez
Haverhill
Summary
Dynamic leader with a proven track record at Omar Medina, where I spearheaded teams to enhance customer satisfaction and resolve conflicts efficiently. Skilled in customer service and staff management, I excel in time management and decision-making, ensuring high-quality service delivery and boosting employee productivity and engagement.
Overview
8
8
years of professional experience
Work History
Manager
Omar Medina
01.2016 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Ana Pena High School
San Pedro De Macoris , Rep Dom09-2015
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Manager
Omar Medina
01.2016 - 01.2024
High School Diploma -
Ana Pena High School
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