Detail-oriented professional with a versatile background in hospitality. Known for exceptional customer service and efficient workmanship, ready to leverage skills to enhance operational performance and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Bartender
Strega Italiano
Boston
01.2023 - Current
Maintained cleanliness and organization of the bar area during shifts.
Provided excellent customer service to enhance guest satisfaction and experience.
Efficiently got ticket drinks out in an orderly, timely fashion.
Served tables with stellar and timely service, recommending both dishes and wine to pair.
Sales Associate
Champs Sports
Saugus
11.2022 - 02.2023
Engaged customers to understand their needs and preferences.
Maintained product displays to ensure visual appeal and organization.
Assisted team members in restocking shelves and organizing inventory.
Helped customers find specific products, and answered questions regarding sizing.
Barista
Starbucks
Saugus
01.2022 - 09.2022
Prepared and served coffee beverages following standard recipes and techniques.
Maintained cleanliness of workstations and equipment throughout shifts.
Collaborated with team members to ensure smooth service during busy periods.
Engaged customers in friendly conversation to enhance their experience.
Vaccine Ambassador
Women Encouraging Empowerment
Revere
04.2021 - 10.2021
Made phone calls educating people on the COVID vaccine.
Went door to door handing out flyers to show centers and clinic where the covid vaccine was offered.
Assisted with paperwork at local covid vaccine clinics.
Nursing Home Volunteer
Lighthouse Nursing Care Center
Revere
Provided company and companionship to patients in need of assistance.
Made handcrafted items to gift to patients and families.
Combated elderly loneliness through a series of events hosted at the nursing center.
Helped foster intergenerational connections between youth and elderly populations in Revere.
Education
High School Diploma - Advanced Mathematics (Pre-Calculus, AP Calculus), Advanced English, Advanced History
Revere High School
Revere, MA
06.2022
Skills
Documentation and reporting
Cash Handling
Order fulfillment
Customer service
Sales
Cleaning
Product knowledge
Professional telephone demeanor
Project organization
Team collaboration
Time management and efficiency
Hospitality and accommodation
Bar service preparation
Timeline
Bartender
Strega Italiano
01.2023 - Current
Sales Associate
Champs Sports
11.2022 - 02.2023
Barista
Starbucks
01.2022 - 09.2022
Vaccine Ambassador
Women Encouraging Empowerment
04.2021 - 10.2021
Nursing Home Volunteer
Lighthouse Nursing Care Center
High School Diploma - Advanced Mathematics (Pre-Calculus, AP Calculus), Advanced English, Advanced History