Summary
Overview
Work History
Education
Skills
Timeline
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Ela Rabidoux

East Longmeadow,MA

Summary

Dynamic and dependable professional with a strong background in customer service. Proven ability to enhance sales through suggestive selling and maintain inventory accuracy. Recognized for exceptional teamwork and effective communication skills, ensuring a positive dining experience while adhering to health regulations.

Overview

3
3
years of professional experience

Work History

Ice Cream Server

Sammie Soft Serve
05.2022 - 08.2025
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.

Take-Out Server

Fazio's Ristorante
03.2022 - 08.2025
  • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
  • Managed approximately 50 incoming calls per day from customers.

Volunteer

Enfield Loaves & Fishes
09.2023 - 05.2024
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.

Education

Bachelor of Science - Accounting

Assumption University
Worcester, MA
05-2028

High School Diploma -

Pope Francis Preparatory School
Springfield, MA
06-2024

Skills

  • Customer service
  • Inventory
  • POS system transactions
  • Dependable and responsible
  • Friendly and outgoing
  • Cash drawer balancing
  • Cash handling
  • Teamwork

Timeline

Volunteer

Enfield Loaves & Fishes
09.2023 - 05.2024

Ice Cream Server

Sammie Soft Serve
05.2022 - 08.2025

Take-Out Server

Fazio's Ristorante
03.2022 - 08.2025

Bachelor of Science - Accounting

Assumption University

High School Diploma -

Pope Francis Preparatory School

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Ela Rabidoux