Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elda Ramos

Brockton

Summary

Professional with significant experience in mental health care, ready to contribute effectively. Strong skills in patient assessment, therapeutic interventions, and crisis management. Known for collaboration, adaptability, and achieving outcomes in dynamic settings. Dependable, empathetic, and skilled in maintaining confidentiality and ethical standards.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Mental Health Specialist

Venture Healthcare
08.2021 - Current
  • Conducted comprehensive assessments to identify client mental health needs and develop tailored care plans.
  • Collaborated with multidisciplinary teams to implement evidence-based interventions for diverse populations.
  • Provided crisis intervention and emotional support during high-stress situations to ensure safety and stability.
  • Monitored client progress, adapting treatment strategies to ensure optimal outcomes and engagement.
  • Facilitated individual and group therapy sessions, fostering a supportive environment for personal growth.

Administrative Assistant

Brockton Home Health Agency
02.2022 - 08.2024
  • Coordinated scheduling for healthcare staff, ensuring optimal coverage and timely patient care.
  • Managed patient records using electronic health record systems, maintaining confidentiality and accuracy.
  • Streamlined office procedures by implementing new filing systems, enhancing retrieval speed and organization.
  • Assisted in preparing reports and documentation for regulatory compliance audits, ensuring adherence to standards.
  • phone calls doctor offices
  • faxes
  • Supported management in strategic planning meetings by providing insights on operational challenges and solutions.

Education

Master of Criminal Justice - Criminal Justice

Massasoit Community College
Brockton, MA
05-2009

Skills

  • Anxiety reduction techniques
  • Self-esteem building
  • Post-traumatic stress disorder treatment
  • Stress management strategies
  • Time management strategies
  • Suicide prevention
  • Communication skills enhancement
  • people friendly
  • communication
  • multitasking
  • Customer service
  • Data entry
  • Computer proficiency
  • Customer and client relations
  • Strong problem solver
  • Scheduling

Languages

Spanish
Limited Working
Portuguese
Full Professional
creole
Full Professional

Timeline

Administrative Assistant

Brockton Home Health Agency
02.2022 - 08.2024

Mental Health Specialist

Venture Healthcare
08.2021 - Current

Master of Criminal Justice - Criminal Justice

Massasoit Community College
Elda Ramos