Overview
Work History
Education
Skills
Activities
Accomplishments
Timeline
Generic

Elena Heims

Woburn

Overview

8
8
years of professional experience

Work History

Sales and Marketing

Habit Boutique
Boston
05.2023 - Current
  • Independently managed daily store operations, including regularly opening and closing the boutique without supervision
  • Oversaw full inventory processes, restocking, and product tracking to ensure seamless operations and product availability
  • Took initiative in promoting the store through social media channels (Instagram and Facebook), increasing engagement and brand visibility
  • Managed and fulfilled online orders via the boutique's digital platform, ensuring a positive customer experience both in-store and online
  • Built lasting customer relationships through engaging communication, creating a welcoming environment that encouraged shopping and return visits
  • Skillfully persuaded hesitant customers about the value of products, frequently turning browsing into successful sales
  • Personally shopped for customers, offering curated styling and personalized service to boost sales and client retention
  • Created and maintained visually engaging product displays to enhance merchandising strategy and drive impulse purchases
  • Acted as the face of the store when working solo, operating as a de facto manager in the absence of leadership

Child Care Provider

North Suburban YMCA
Woburn
06.2024 - 08.2024
  • Cared after children from years 4-6 mainly and up to age 12 day-day
  • Offered learning and behavioral skills to growing children
  • Taught life lessons, problem-solving skills, and routine
  • Provided a supportive and caring environment
  • Teaching children life skills, engaging in group activities, and beneficial discipline

Associate

SaladWorks
Woburn
06.2021 - 06.2024
  • Operates as lead associate with the authority of opening and closing the store
  • Acquired accountability for running the store and supervising coworkers when the owner is not present
  • Ensures customer satisfaction of over 300 people per shift and resolves complaints professionally and efficiently
  • Follows procedures for maintaining cleanliness and safe food handling
  • Leads in tracking inventory of at least 200 products through stock-take

Sales Associate

TJ Maxx Corporation
Woburn
01.2020 - 01.2021
  • Executed strong cash-handling skills
  • Offered excellent customer service skills
  • Showed keen problem-solving skills
  • Influenced my team with a hard work ethic

Babysitter

Woburn
01.2018 - 01.2021
  • Cared for two children for extended periods
  • Offered rides and my watch when parents were at work or out of town
  • Supplied entertainment and activities
  • Provided meals and snacks as well as helped the children to bed

Education

Bachelor of Arts - Communication

University of Massachusetts
Amherst, MA
05-2025

Skills

  • Effective communication skills
  • Communication theory
  • Critical thinking
  • Public speaking
  • Media writing
  • Research and analysis
  • Content creation
  • Social media strategy
  • Leadership
  • Teamwork
  • Teaching
  • Forming connections
  • Organization
  • Stress management and resilience
  • Team collaboration
  • Client engagement

Activities

  • Women in Business, Club Member, 09/01/22, 05/31/25, Networking, discussed opportunities, struggles, and achievements women have made in the business world
  • Public Relations Student Society of America, Club Member, 09/01/22, 05/31/25, Networking, building universally applicable skills, leadership opportunities, and participating in volunteer work

Accomplishments

  • The Seal of Biliteracy in Italian 2021

Timeline

Child Care Provider

North Suburban YMCA
06.2024 - 08.2024

Sales and Marketing

Habit Boutique
05.2023 - Current

Associate

SaladWorks
06.2021 - 06.2024

Sales Associate

TJ Maxx Corporation
01.2020 - 01.2021

Babysitter

01.2018 - 01.2021

Bachelor of Arts - Communication

University of Massachusetts

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Elena Heims