Elena Rivera
Everett
Summary
I’m a good person who genuinely enjoys connecting and communicating with others. I have strong communication skills that help me understand people, listen to their needs, and express myself clearly and respectfully. I always try to make those around me feel heard and supported. I also love helping others, whether it’s giving advice, offering a hand, or just being there when someone needs me. Making sure people feel cared for and understood is something I take pride in, and it’s what motivates me to always do my best for others.
Overview
3
3
years of professional experience
Work History
Daycare Assistant
Yal Day New Care Center
Allston
02.2024 - 11.2024
- Assisted children with daily activities and personal care needs.
- Organized educational games and activities to promote learning and development.
- Monitored children's behavior to ensure a safe and supportive environment.
- Collaborated with staff to maintain the cleanliness and organization of classrooms.
- Communicated effectively with parents about children's progress and needs.
- Implemented safety protocols during playtime and group activities.
Medical Receptionist
TLC Pediatrics
Everett
05.2023 - 01.2024
- Greeted patients and visitors with professionalism and warmth.
- Scheduled patient appointments using the electronic health records system.
- Managed incoming calls, directing inquiries to appropriate staff.
- Maintained organized medical records for easy access by staff.
- Assisted patients with forms and provided clear instructions.
- Collected patient information and verified insurance details efficiently.
Receptionist
Forestdale Park Senior Living
Malden
01.2022 - 04.2023
- Updated and recorded customer or client information to maintain accounts.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted residents and visitors warmly at the front desk.
- Managed incoming calls and directed them to appropriate staff members.
Education
Bachelor of Science - Nursing
Simmons University
Boston, MASkills
- Patient care
- Time management
- Organizational skills
- Medical terminology
- Meeting coordination
- Document control
- Security awareness
- Verbal and written communication
- Administrative support
- Office equipment operations
- Tech-Savvy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Daycare Assistant
Yal Day New Care Center
02.2024 - 11.2024
Medical Receptionist
TLC Pediatrics
05.2023 - 01.2024
Receptionist
Forestdale Park Senior Living
01.2022 - 04.2023
Bachelor of Science - Nursing
Simmons University