Elena Ueland
Beverly,MA
Summary
An Individual pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
An experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Continuing to support Outdoor and Wildlife education, along with supporting sustainability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
A&B Burgers
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Vet Technician
Beverly Animal Natural Health Center
03.2022 - Current
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
- Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
- Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
- Administered medications to animals in treatment and documented changes in condition.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Educated pet owners on preventative care measures to promote optimal animal health longterm.
- Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
- Collected patient biopsies and blood samples for laboratory analysis.
- Provided support during dental procedures through proper equipment handling and maintenance of oral hygiene standards in patients.
- Restrained animals to protect veterinarians from potential harm.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Receptionist
Treasure State Hostel
01.2024 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding new clients and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
Teacher
Natures Classroom
09.2023 - 12.2023
- Enhanced participant safety by enforcing strict adherence to safety guidelines and protocols during outdoor activities.
- Increased group cohesion through the facilitation of team building exercises and activities designed to improve communication skills.
- Expanded participants'' knowledge on outdoor skills, including navigation, wilderness first aid, and Leave No Trace principles.
- Collaborated with fellow instructors to share best practices, exchange ideas, and enhance overall program effectiveness.
- Promoted environmental stewardship through education on responsible outdoor ethics while leading trips in various settings such as national parks or wilderness areas.
- Continuously refined curriculum and program offerings based on participant feedback, emerging trends in the industry, and advancements in outdoor education best practices.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Assisted in preparing recreational materials and supplies for each activity.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Kept athletic and games equipment and facilities organized and maintained.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Trained staff members on conducting events and following safety procedures.
- Assisted in recruitment and hiring of new recreation staff.
Camp Counselor
Camp Laurel South
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
- Encouraged team building to increase camaraderie, trust and rapport.
- Fostered safe and inclusive environment for campers by strictly adhering to camp safety protocols.
- Fostered love for nature in campers through guided hikes and educational talks on local flora and fauna.
- Enhanced camper engagement with innovative outdoor activities, leading to memorable summer experience.
Lead Farm Hand
WWOOFING International
08.2022 - 12.2022
- Optimized planting strategies to maximize land use efficiency and crop yield potential.
- Established a strong culture of teamwork and collaboration among farm staff members, fostering an environment that prioritizes continuous improvement and shared success.
- Coordinated with vendors and suppliers to negotiate favorable contracts for necessary goods and services, contributing to the farm''s financial sustainability.
- Safeguarded livestock health through regular monitoring, vaccinations, and timely medical interventions when necessary.
- Implemented sustainable farming methods, reducing environmental impact while maintaining high-quality produce standards.
- Boosted harvest quality by conducting routine inspections, identifying pests or diseases early, and taking appropriate action to mitigate risks.
- Evaluated employee performance regularly providing constructive feedback that led to improved skills development among staff members.
- Collaborated closely with management to develop long-term plans for improving overall farm performance.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Examined animals for signs of sickness and overall herd health.
- Observed animals and notified supervisor of signs of illness.
- Trained part-time help in livestock care and ranch operations.
Education
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
University of Maine
Orono, ME06.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Team Communication
- Leave No Trace Principles
- Wildlife identification
- Wilderness Navigation
- Time Management
- Data Entry
- Telephone skills
- Customer/Client relations
Certification
- Wilderness First Aid Training - 2024-2028
- Certified Pet First Aid
- Osha Certified
Additional Information
Microsoft Word
Powerpoint
Cornerstone
Avimark
Excel
Cloudbeds
Toast
Timeline
Server
A&B Burgers
06.2024 - Current
Receptionist
Treasure State Hostel
01.2024 - 05.2024
Teacher
Natures Classroom
09.2023 - 12.2023
Camp Counselor
Camp Laurel South
06.2023 - 08.2023
Lead Farm Hand
WWOOFING International
08.2022 - 12.2022
Vet Technician
Beverly Animal Natural Health Center
03.2022 - Current
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
University of Maine
- Wilderness First Aid Training - 2024-2028
- Certified Pet First Aid
- Osha Certified
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