Elencie Pierre
Watertown
Summary
Dynamic operations professional with extensive experience at Amazon LLC Services, excelling in team leadership and operational efficiency. Proven track record in credit analysis and customer relationship management, driving productivity and enhancing client satisfaction. Adept at multitasking and optimizing workflows to achieve business goals while fostering a collaborative environment.
Overview
12
12
years of professional experience
Work History
Operations Management Assistant
First Class Beauty Services
04.2025 - 07.2025
- Oversaw daily salon operations and ensured continuous product supply.
- Delivered beauty and skincare treatments with a focus on client satisfaction.
- Managed supplier coordination and maintained inventory efficiency.
Learning Ambassador
Amazon LLC Services
08.2024 - 01.2025
- Trained and supported new employees in warehouse procedures and safety standards.
- Led onboarding sessions and monitored productivity and quality metrics.
- Promoted teamwork and high performance in a fast-paced environment.
Stower / Picker
Amazon LLC Services
11.2023 - 07.2024
- Stored, picked, and prepared customer orders for shipment.
- Ensured inventory accuracy and workflow efficiency.
- Contributed to meeting daily performance and delivery goals.
Co-owner
ProAcadémie School and Beauty Salon
05.2018 - 05.2023
- Managed overall business operations, including finance, staffing, and training.
- Designed marketing strategies and ensured excellent customer service.
- Supervised beauty professionals and optimized day-to-day workflow.
Operations Manager
BuyFood
08.2016 - 12.2017
- Directed logistics, supply chain operations, and purchasing activities.
- Monitored performance metrics to ensure efficiency and customer satisfaction.
- Supervised teams and coordinated distribution operations.
Client Relationship Officer – SME & Consumer Credit
Sogebank
07.2014 - 07.2016
- Evaluated and approved credit applications for vehicles, housing, and consumer loans.
- Advised clients and small business owners on financing options.
- Maintained loan portfolios and built long-term client relationships.
Credit Officer
FINCA Haiti
06.2013 - 07.2014
- Prospected clients for loan programs and managed credit applications.
- Analyzed borrower eligibility and processed loan disbursements.
- Provided financial education to clients and supported repayment follow-up.
Education
Bachelor’s Degree - Business Administration
Université du Québec à Montréal (UQAM)
Canada01.2014
Undergraduate Studies - Business Management
Institut Universitaire Quisqueya Amérique (INUQUA)
Haiti01.2013
Skills
- Credit and Loan Analysis
- Customer Service & Relationship Management
- Business Operations & Inventory Control
- Staff Training & Team Leadership
- Financial Documentation & Risk Evaluation
- Microsoft Office (Word, Excel, Outlook)
- Operational efficiency
- Team collaboration
- Workflow optimization
- Staff training
- Effective communication
- Problem solving
- Attention to detail
- Relationship building
- Problem-solving
- Document scanning
- Self motivation
- Multitasking
- Teamwork and collaboration
- Excellent communication
Timeline
Operations Management Assistant
First Class Beauty Services
04.2025 - 07.2025
Learning Ambassador
Amazon LLC Services
08.2024 - 01.2025
Stower / Picker
Amazon LLC Services
11.2023 - 07.2024
Co-owner
ProAcadémie School and Beauty Salon
05.2018 - 05.2023
Operations Manager
BuyFood
08.2016 - 12.2017
Client Relationship Officer – SME & Consumer Credit
Sogebank
07.2014 - 07.2016
Credit Officer
FINCA Haiti
06.2013 - 07.2014
Bachelor’s Degree - Business Administration
Université du Québec à Montréal (UQAM)
Undergraduate Studies - Business Management
Institut Universitaire Quisqueya Amérique (INUQUA)