Elhoussain OULHAJ

Technical Support & Troubleshooting:

• Diagnosing and resolving hardware (printers, PCs, mobile devices), software (OS, applications), and network issues for end-users.
• Provided efficient remote and on-site technical support through systematic troubleshooting.

System Configuration & Maintenance:

• Installed and configured operating systems, applications, and LAN networks.
• Maintained office IT infrastructure, including PCs, peripherals, and network connections.

Process Optimization:

• Streamlined daily operations by supporting staff with task management, enabling better focus on high-priority assignments.
• Explored and implemented new technologies to improve workflow efficiency.

Collaboration & Innovation:

• Co-developed a marketing campaign that enhanced brand visibility and social media engagement through creative content strategies.
• Applied animation techniques to create dynamic visual elements.

Skill Development:

• Strengthened organizational and time-management skills by successfully balancing multiple tasks under tight deadlines.

Creative Development

• Designed marketing assets (logos, posters, brochures) using Adobe Creative Suite (Photoshop, Illustrator, InDesign)

Collaboration & Process

• Contributed to brainstorming sessions with cross-functional teams to develop innovative project concepts
• Supported lead designers in delivering high-quality work under tight deadlines

Professional Growth

• Enhanced design skills through workshops and hands-on software training
• Developed efficient workflows for asset creation and visual branding