Eli Salgado Jr
Granby
Summary
Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Bob Pion Buick GMC
08.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Responded to telephone and in-person requests for information.
Sales Consultant
Alan Jay Nissan
05.2019 - 09.2022
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sales Associate
Home Depot
03.2015 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Associate of Arts -
South Florida State College
Avon Park, FL05-2016
High School Diploma -
Sebring High School
Sebring, FL05-2013
Skills
- Prioritization and scheduling
- Client relationship management
- Experience with CRM systems
- Proficient in addressing objections
- Influential communication skills
- Product and service sales expertise
- Client-focused sales approach
- Sales strategies
Languages
Spanish
Professional Working
Timeline
Sales Consultant
Bob Pion Buick GMC
08.2023 - Current
Sales Consultant
Alan Jay Nissan
05.2019 - 09.2022
Sales Associate
Home Depot
03.2015 - 10.2019
Associate of Arts -
South Florida State College
High School Diploma -
Sebring High School
Similar Profiles
Artur TabachukArtur Tabachuk
Automotive Service Technician at Bob Johnson Buick / GmcAutomotive Service Technician at Bob Johnson Buick / Gmc
Peggy JonesPeggy Jones
Service Advisor at Bob Howard Buick GMCService Advisor at Bob Howard Buick GMC
Noble GearyNoble Geary
Sales Associate at Bob King Buick GmcSales Associate at Bob King Buick Gmc
Douglas MacyDouglas Macy
Territory Manager at Carrier EnterpriseTerritory Manager at Carrier Enterprise
Hayden AureliHayden Aureli
Camp Counselor/Riding Instructor at Adventures on the Farm Summer Camp, US Horse Welfare & Rescue OrganizationCamp Counselor/Riding Instructor at Adventures on the Farm Summer Camp, US Horse Welfare & Rescue Organization