Elianis Rodriguez
Roslindale
Overview
6
6
years of professional experience
1
1
Certification
Work History
Universal Banker
M&T Bank
Needham
03.2024 - Current
- Vault custodian and ATM custodian, ensuring accurate balancing and cash management.
- Assist customers with a wide range of banking needs, including opening new accounts.
- Apply to customers for loans, and provide guidance on financial solutions.
- Train new hires and mentor team members to ensure operational excellence.
- Consistently meet and exceed personal and branch goals.
- Support branch operations and daily functions.
Banking Associate
TD Bank
Jamaica Plain
04.2023 - 03.2024
- Opened customer accounts to enhance service accessibility.
- Assisted customers in addressing inquiries and resolving issues.
- Operated cash vault to ensure secure transactions.
- Guided customers to appropriate contacts for specialized assistance.
- Educated customers on functionalities of mobile app and ATM for efficient usage.
Copy and Print center
Staples
Dedham
11.2021 - 07.2023
- Prints copies for customers
- Helped customers with questions
- Provided a friendly environment for customers at all times
- Organized and stocked shelves when needed
- Responsible for opening and closing the store at times
- Online order pickup
- UPS drop-off
- Training new hires
- Operating the cash register and returns
Cashier
Stop and Shop
Dedham
10.2019 - 11.2021
- Service desk
- Provide product information and product selection assistance
- Handled customer complaints
- Helping customers with policies
- Helped customers with questions
- Always provided a friendly environment for customers
- Online order pickup
- Operating the cash register and returns
- Training new hires
Personal Care Assistant (PCA)
Northeast Arc
Boston
05.2019 - 10.2019
- Take care of special needs kids
- Supervise the whereabouts of the patient
- Prepare a meal for a patient
Education
High School Diploma -
Edward M. Kennedy Academy For Health Careers
Boston, MA06.2021
Some College (No Degree) - Business Administration
Bunker Hill Community College
Charlestown, MASkills
- Multitasker
- Proficient in Microsoft Word
- Hardworking
- Determined
- Organized
- Respectful
- ATM operations
- Cash ordering
- Leadership
- Customer onboarding
- Cash handling
- Team training
Languages
Spanish
Native/ Bilingual
Certification
- Notary Public
Timeline
Universal Banker
M&T Bank
03.2024 - Current
Banking Associate
TD Bank
04.2023 - 03.2024
Copy and Print center
Staples
11.2021 - 07.2023
Cashier
Stop and Shop
10.2019 - 11.2021
Personal Care Assistant (PCA)
Northeast Arc
05.2019 - 10.2019
High School Diploma -
Edward M. Kennedy Academy For Health Careers
Some College (No Degree) - Business Administration
Bunker Hill Community College