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Associate Principal Engineer

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Dynamic customer service professional with 24 years of experience in delivering exceptional support and fostering positive client relationships. Proven track record in effectively analyzing information and executing complex tasks, demonstrating strong problem-solving abilities. Excellent communication skills facilitate collaboration across teams and enhance customer satisfaction. Proficient in a variety of tools, including STOC, ERM, Hogan, Datalink, AFS, Word, Excel, nCino, RMP, RMM, and Outlook, ensuring efficiency and accuracy in all endeavors.

Dynamic Senior Vice President of Compliance and Risk, adept at enhancing policies and fostering teamwork. Proven track record in strategic planning and stakeholder engagement, driving operational efficiency and compliance. Recognized for mentoring talent and implementing innovative solutions, ensuring adherence to regulatory standards while cultivating a collaborative work environment. Expertise in Business Continuity and Anti-Money Laundering (AML) programs. Spotless record of risk management and compliance with Regulatory Exams (FINRA and SEC) and Internal Audits.

Dynamic and personable, I excel in building customer relationships and delivering tailored financial advice, as demonstrated at M&T Bank. With a knack for conversation leadership and a commitment to learning, I meet sales goals and enhance service offerings. My hands-on experience spans from banking to construction, showcasing versatility and a strong work ethic.

Banking professional with extensive experience at M&T Bank, excelling in relationship building and cross-selling techniques. Proven track record in driving revenue growth through effective loan origination and portfolio management. Adept at mentoring teams and enhancing customer satisfaction, ensuring compliance while fostering a positive branch environment.
Experienced with relationship management, financial planning, and client advisory. Utilizes in-depth knowledge of banking products and services to address client needs and objectives. Track record of fostering trust and long-term relationships with diverse clientele.
Qualified Senior Relationship Banker with strong background in managing client portfolios and providing personalized financial solutions. Successfully built and maintained long-term relationships with high-net-worth individuals and businesses. Demonstrated expertise in managing complex financial transactions and delivering exceptional customer service.

Dynamic and detail-oriented professional with experience at Quest Diagnostics, excelling in specimen processing and clinical documentation. Proven ability to enhance patient care coordination and improve operational efficiency by managing inventory levels effectively. Skilled in insurance verification and adept at maintaining accurate patient records while ensuring compliance with protocols.

Results-driven MIS student in the Accelerated MBA program at UMass Dartmouth with hands-on experience coordinating multi-agency DCF/BYFS reviews, driving agendas, and closing action items. Known for clear stakeholder communication, meticulous documentation, and process improvements that reduce reschedules and tech friction. Brings strong digital/data literacy (SQL, advanced Excel, basic dashboards) and a calm, professional presence.

Dedicated Certified Veterinary Technician with over 5 years of hands-on experience providing proficient care to animals and educating clients on medications and pet care. Known for compassionate and caring approach, strong work ethic, and adaptability to new challenges. Adept at collaborating efficiently with veterinary staff to ensure the highest level of care for all animals.

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Dynamic professional with extensive experience at M&T Bank, excelling in leadership and team coordination. Proven track record in enhancing operational efficiency and customer satisfaction through meticulous data management and problem-solving. Proficient in Microsoft Office Suite, demonstrating strong communication skills and a commitment to excellence in high-pressure environments.

Proven track record of enhancing customer banking experiences at M&T Bank through expert branch operations and critical thinking. A collaborative team player, adept in conflict resolution and effective case management, consistently exceeds client and employer expectations. Skilled in training peers and fostering knowledgeable teams, contributing to significant service improvements.

Elianis Rodriguez

Overview

Work History

Universal Banker

Banking Associate

Copy and Print center

Cashier

Personal Care Assistant (PCA)

Education

High School Diploma -

Some College (No Degree) - Business Administration

Skills

Languages

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Timeline

Universal Banker

Banking Associate

Copy and Print center

Cashier

Personal Care Assistant (PCA)

High School Diploma -

Some College (No Degree) - Business Administration

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