Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ELIDA GONCALVES

Brockton

Summary

Bilingual healthcare and education professional experienced in fast-paced environments requiring strong communication, safety awareness, and calm under pressure. Skilled in customer service, teamwork, and supporting individuals with diverse needs. Seeking a Flight Attendant role to apply experience in patient care, behavior management, and service excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Paraprofessional

Hancock School
Brockton
09.2025 - Current
  • Provided direct support to students with disabilities in one-on-one and group settings
  • Assisted in implementing Individualized Education Programs (IEPs)
  • Supported behavioral, emotional, and developmental needs using positive strategies
  • Helped students with daily routines, transitions, and independence skills
  • Collaborated with teachers and staff to support student progress
  • Maintained a safe, structured, and supportive learning environment

Medical Assistant

Rheumatology Consultants
Brockton
02.2025 - 09.2026
  • Delivered patient care in a fast-paced clinical environment
  • Recorded vital signs and supported patient safety and comfort
  • Assisted with medical procedures and physician support
  • Managed scheduling, patient flow, and follow-up communication
  • Handled sensitive situations with professionalism and empathy

Medical Assistant

Ortho Rhode Island
Providence
01.2023 - 02.2025
  • Supported daily clinic operations and patient flow management
  • Prepared treatment rooms and ensured cleanliness and safety standards
  • Assisted with patient intake, vitals, and medical documentation
  • Communicated results and instructions clearly to patients
  • Providedexcellent customer service in a high-volume setting
  • Removed sutures, staples, and casts

Medical Assistant / Fitness Clerk

DeCrescenzo Chiropractic
07.2022 - 12.2022
  • Assisted with patient intake, vitals, and therapy preparation
  • Managed scheduling, phone calls, and front desk operations
  • Instructed clients on equipment use and safety
  • Maintained a clean, organized, and welcoming environment

Education

Medical Assistant Diploma -

Lincoln Technical Institute

Associate Degree - Liberal Arts Transfer

Massasoit Community College

Skills

  • Customer service
  • Safety awareness
  • Emergency response
  • Communication
  • Teamwork
  • Conflict resolution
  • Multitasking
  • Cultural sensitivity
  • Behavior management
  • Adaptability

Certification

  • CPR
  • OSHA
  • HIPAA
  • Registered Medical Assistant (RMA)

Languages

  • Portuguese (Native)
  • Spanish (Fluent)
  • English (Fluent)
  • French (Intermediate)

Timeline

Paraprofessional

Hancock School
09.2025 - Current

Medical Assistant

Rheumatology Consultants
02.2025 - 09.2026

Medical Assistant

Ortho Rhode Island
01.2023 - 02.2025

Medical Assistant / Fitness Clerk

DeCrescenzo Chiropractic
07.2022 - 12.2022

Medical Assistant Diploma -

Lincoln Technical Institute

Associate Degree - Liberal Arts Transfer

Massasoit Community College
ELIDA GONCALVES