Caleigh Quinn O’Brien
South Boston
Summary
Initiative-taking entry level professional looking to utilize current sales/customer relations experience to obtain a position within the aesthetics industry to further develop my passion for beauty, continue to improve my sales skillsets and add more successes to my portfolio.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Sales and Design Consultant
California Closets
01.2024 - Current
- Specialize in providing storage solutions to clients by understanding their unique needs
- Drive sales through cold calls, corporate leads, exceptional customer service and in-depth product knowledge
- Client consultations to assess needs and preferences to sell tailored solutions
- Management of territory and administrative responsibilities
- Sales Growth – Achieved and exceeded monthly sales targets by an average of 20% through strategic upselling
- Won Rookie of the Year 2024, Winner of contest first Rookie to close a deal > $7000.00
- Generated 30% increase revenue for Boston district
- Current close rate 88%, top 20% of nation
- Design Expertise – Develop innovative design layouts utilizing CAD software enhancing client’s vision and increasing close rates
- Customer relationship Management – Built trust and rapport with customers resulting in 30% increase in business and referrals
- In Depth Product Knowledge – positioning self as a trusted resource and advisor to clients
- Team Collaboration – Work closely with customers, installation teams for seamless execution and high customer satisfaction
Server
Prezza
01.2021 - Current
- Front of House Service- Deliver exceptional front of house service, ensuring a welcoming and enjoyable dining experience for all guests
- Customer Relations- Fostered excellent customer relations by attending to guests needs promptly and effectively, enhancing overall satisfaction
- Repeat Business Cultivation- Cultivated repeat customers by providing attentive service and proactively anticipating guests needs
- (I am the most requested server)
- Time Management- Developed strong time management skills to ensure smooth and efficient service, contributing to a positive dining experience
- Strong Relationships-Built and maintained strong relationships with internal staff and external customers, promoting a cohesive team environment
- Revenue Growth- Drove revenue growth through persuasive upselling strategies, particularly in wine sales, by utilizing my knowledge of wine, to increase overall sales
Marketing Manager
Lyons Group
01.2022 - 11.2023
- Relationship Management - Developed and maintained strong relationships with 21 accounts, enhancing client satisfaction and loyalty
- Social Media Strategy – Designed and implemented comprehensive social media strategies for culinary and entertainment venues across three states, resulting in increased brand visibility
- Content Creation- Produced compelling and visually appealing content tailored for various social media platforms, driving customer engagement, and enhancing brand identity
- Trend Monitoring - Monitored social media trends and competitor activities to identify opportunities for innovative campaigns and establish industry best practices
- Traffic Growth – Achieved during my tenure a 20% increase in traffic to client’s sites demonstrating effectiveness of social media initiatives
- Influencer Collaboration - Utilized influencers and brand partners to amplify brand reach contributing to a measurable increase in business activity
- Strategic Partnerships - Fostered positive relationships with both internal and external partners to facilitating strategic collaborations that enhanced service offerings
Sales and Marketing Associate
Bohdii Boutique
01.2021 - 01.2023
- Sales Management – Engaged in Face-to-Face customer sales interactions, consistently exceeding sales targets and enhancing customer satisfaction
- Marketing Content Creation – Developed and edited social media marketing content to boost brand visibility and drive business growth
- Operational Support - Assisted with Ordering, Inventory and Administrative tasks, ensuring smooth day to day operations
- Sales Floor Supervision- oversaw sales floor activities, managing staff performance, sales financials and real time inventory to optimize operational efficiency
- Customer Relationship Building- Built rapport with new guests fostering a welcoming environment to develop a loyal customer base and encourage repeat business
- Clientele Management - Maintained strong relationships with clientele, leveraging connections to increase sales and enhance customer loyalty
Marketing Intern
Nutre Meal Plans
01.2020 - 01.2021
- Created/Edited social media marketing assets/business content
- Composed marketing copy for company blog and website
- Assisted in video production for company commercials
- Responsible for creation and implementation of social media contests for brand awareness
Office Assistant
Corinthian Events
01.2018 - 01.2020
- Social Media Management - Managed social media brand presence, enhancing engagement and visibility across platforms
- Marketing Material Creation- Developed and implemented marketing materials for company-wide initiatives, supporting promotional efforts and brand consistency
- Event Planning Support - Assisted senior team members with event planning and coordination, contributing to the successful execution of various events
Education
Bachelor of Science - Public Relations
Suffolk University
Boston, MA01.2021
Skills
- Consumer Sales Expertise
- Client Relationship Management
- MS Office (Outlook, Word, Excel, Powerpoint)
- Editorial/Copywriting Skills
- InDesign
- B2C sales
Timeline
Sales and Design Consultant
California Closets
01.2024 - Current
Marketing Manager
Lyons Group
01.2022 - 11.2023
Server
Prezza
01.2021 - Current
Sales and Marketing Associate
Bohdii Boutique
01.2021 - 01.2023
Marketing Intern
Nutre Meal Plans
01.2020 - 01.2021
Office Assistant
Corinthian Events
01.2018 - 01.2020
Bachelor of Science - Public Relations
Suffolk University
Similar Profiles
Jill LewtonJill Lewton
Designer at California ClosetsDesigner at California Closets
Michael AguilarMichael Aguilar
Beam Saw Operator at California ClosetsBeam Saw Operator at California Closets
Michelle BergmanMichelle Bergman
Sr. Manager, Digital Marketing at California ClosetsSr. Manager, Digital Marketing at California Closets