Elizabeth Aybar
Peabody
Summary
Dynamic Re-Housing Case Manager at NSCAP with a proven track record in client advocacy and case management. Skilled in problem-solving and relationship building, I effectively empowered clients through education and resource access, ensuring compliance and enhancing service delivery. Committed to fostering community connections to support client needs. Bilingual English and Spanish.
Overview
24
24
years of professional experience
Work History
Housing Pathway Case Manager
NSCAP
09.2021 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Administrative Assistant
NSCAP
09.2021 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Production Assistant
Accuprobe Inc
01.2001 - 09.2021
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Completed wide range of tasks in diverse filming areas to support operations.
- Maintained a safe and clean work environment, contributing to overall team productivity.
Education
No Degree - Human Services Practitioner
North Shore Community Collegue
Lynn, MAPhlebotomy Certificate And EKG -
North Shore Comunity Collegue
Danvers Ma12-2013
High School Diploma -
Instituto San Juan Bautista
Santo Domingo DR06-1998
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Relationship building
- Positive attitude
- Client advocacy
- Community resources
- Critical thinking
Timeline
Housing Pathway Case Manager
NSCAP
09.2021 - Current
Administrative Assistant
NSCAP
09.2021 - 03.2022
Production Assistant
Accuprobe Inc
01.2001 - 09.2021
No Degree - Human Services Practitioner
North Shore Community Collegue
Phlebotomy Certificate And EKG -
North Shore Comunity Collegue
High School Diploma -
Instituto San Juan Bautista
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