Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth becker

Burns

Summary

Assistant Store Manager at Murdoch's Ranch And Home Supply with a proven track record in staff scheduling and relationship management. Successfully coached sales associates, enhancing customer satisfaction ratings and driving sales growth. Adept in strategic planning and effective communication, fostering a collaborative environment that boosts team performance.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Murdoch's Ranch And Home Supply
01.2024 - Current
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Retail Sales Associate

Murdoch's Ranch And Home Supply
06.2022 - 01.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Retail Sales Associate

Colorado Tack and Supply
05.2020 - 06.2022
  • Sold and Consigned used english and western saddles.
  • Helped customers Find the proper tack and equipment they needed for their horses and themselves.
  • Kept the sales floor merchandised and clean.

Ranch Hand

Nobel Reins Equestrian
05.2021 - 02.2022
  • Performed repairs and preventive maintenance on equipment and property.
  • Repaired equipment and animal living spaces.
  • Maintained equipment and ranch structures.
  • Worked with ranch hands to clean stables and riding areas.
  • Groomed horses to prepare for competition.
  • Exercised and trained up to 10 horses daily.

Education

High School Diploma -

The Academy of Charter Schools
Westminster, CO
05-2021

Skills

  • Staff scheduling coordination
  • Relationship management
  • Sales growth
  • Effective time management
  • Verbal and written communication
  • Strategic planning
  • Business development and planning
  • Department oversight

Timeline

Assistant Store Manager

Murdoch's Ranch And Home Supply
01.2024 - Current

Retail Sales Associate

Murdoch's Ranch And Home Supply
06.2022 - 01.2024

Ranch Hand

Nobel Reins Equestrian
05.2021 - 02.2022

Retail Sales Associate

Colorado Tack and Supply
05.2020 - 06.2022

High School Diploma -

The Academy of Charter Schools
Elizabeth becker