Elizabeth becker
Burns
Summary
Assistant Store Manager at Murdoch's Ranch And Home Supply with a proven track record in staff scheduling and relationship management. Successfully coached sales associates, enhancing customer satisfaction ratings and driving sales growth. Adept in strategic planning and effective communication, fostering a collaborative environment that boosts team performance.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Murdoch's Ranch And Home Supply
Cheyenne, WY
01.2024 - Current
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
Retail Sales Associate
Murdoch's Ranch And Home Supply
Cheyenne, WY
06.2022 - 01.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Retail Sales Associate
Colorado Tack and Supply
Thornton, CO
05.2020 - 06.2022
- Sold and Consigned used english and western saddles.
- Helped customers Find the proper tack and equipment they needed for their horses and themselves.
- Kept the sales floor merchandised and clean.
Ranch Hand
Nobel Reins Equestrian
Loveland, CO
05.2021 - 02.2022
- Performed repairs and preventive maintenance on equipment and property.
- Repaired equipment and animal living spaces.
- Maintained equipment and ranch structures.
- Worked with ranch hands to clean stables and riding areas.
- Groomed horses to prepare for competition.
- Exercised and trained up to 10 horses daily.
Education
High School Diploma -
The Academy of Charter Schools
Westminster, CO05-2021
Skills
- Staff scheduling coordination
- Relationship management
- Sales growth
- Effective time management
- Verbal and written communication
- Strategic planning
- Business development and planning
- Department oversight
Timeline
Assistant Store Manager
Murdoch's Ranch And Home Supply
01.2024 - Current
Retail Sales Associate
Murdoch's Ranch And Home Supply
06.2022 - 01.2024
Ranch Hand
Nobel Reins Equestrian
05.2021 - 02.2022
Retail Sales Associate
Colorado Tack and Supply
05.2020 - 06.2022
High School Diploma -
The Academy of Charter Schools